PA & Administration Apprentice – Caledonian Road

Salary: £170 per week + Travel
Location: London
Start date: Various
Sectors: Computing & IT, Secretarial & Business Admin

POSITION OVERVIEW:


This is one of London's best and most innovative lighting companies. During your term as an apprentice you would be assisting different members of staff with their duties, join in with the general day to day tasks and have your own portfolio of responsibilities.


There would be a number of duties that a candidate would be required to complete; such as, general administration, purchase ordering, sales support. During their time as a general assistant, an apprentice would learn a number of skills, and even more importantly, would gain valuable experience, both of which could be transferred directly on to the workplace once the apprenticeship has been completed.


MAIN DUTIES AND RESPONSIBILITIES:


ASSISTANCE DUTIES:


Reception Duties


• Answer telephone and direct calls


• Greet customers upon arrival


Book-keeping assistance:


• Handling customer payments over the phone via Worldpay


• Handling face-to-face customer payments, including taking ID for hire customers


• Filing (as and when required - e.g. paid purchase invoices; sales delivery notes)


Sales:


• Retail sales.


• Consumables sales.


• Assisting with long-term contracts invoicing.


• Client relations.


Purchase Ordering:


• Assist Production/Installation/Repairs/Hire departments with purchasing of spares and materials


• Assist with putting through finance deals


• Keeping all janitorial and office supplies topped up


• Ensure that purchasing journal is kept up to date


ADMIN RESPONSIBILITIES:


Administration Duties


• Parking fine challenges.


• Filing.


• Insurance claims.


• Logging + following complaints - clients and suppliers.


• Vehicles admin: tax / servicing / insurance etc


• Staff holiday calendar


Office management:


• Stationary order.


• Keep office equipment serviced and working.


• Keep office in ship shape order.


• Insure cleaning is carried out to standards.


Special projects:


• Comply with company policies and procedures on Health and Safety, Safeguarding, Equal • Opportunities and undertake relevant training in these areas to ensure competence and compliance.


• Any other duties as may be reasonably required by the purview of the post.


KEY CANDIDATE ATTRIBUTES:


• Excellent presentation and phone manner


• Good general professionalism, including confidentiality and work ethic


• A warm and welcoming manner


• Passion for organization


• Ability to manage workload, prioritise, follow-up and ensure all tasks are performed in a timely manner


Eligibility:


In most cases, candidates will be eligible if they:


• Live in London


• Are aged between 16 and 23


• Have NOT achieved a qualification at level 4 or higher. Unfortunately, university graduates cannot apply.


Pay:


£150 per week (£4.00 per hour) + Travel expenses reimbursed


Working Week:


Monday to Friday, 9:00am to 5:30pm, with an hour unpaid for lunch (37.5 hours per week)


Qualifications & Benefits:


The Apprentice will receive a Level 3 in IT for Business. This is an Advanced Level Apprenticeship made up of a Diploma and a Certificate This fully accredited, internationally recognised qualification is a combination of Business, Administration and IT.


Progression Opportunities:


The opportunity to stay and grow within the business following completion of the Apprenticeship is available; however should you wish to move on you will have excellent skills and experience to do so.



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