Apprentice Admin Assistant/ Receptionist

Salary: £170/week + Travel Cost
Location: London
Start date: ASAP
Sectors: Secretarial & Business Admin

POSITION OVERVIEW:


The Receptionist is a key role ensuring that the working and client environment is superb and that the office is enjoyable for the teams to work in. This role is for a receptionist to join our operations team to provide support and cover for our front of house administrator.


MAIN DUTIES AND RESPONSIBILITIES:


• Answer, screen and transfer inbound telephone calls, take and pass on relevant messages and present an excellent image of the company in doing so.


• Resolve administrative problems and enquiries and give written and oral responses to routine enquiries received from external parties.


• Efficiency is essential; therefore the target is to answer 90% of all calls within 3 rings. Visitors should be offered refreshments as required.


• Understand and learn the telephone system to ensure that any problems are solved and to act as a point of expertise for the teams.


• Ensure the office is tidy and presentable on an ongoing basis, paying particular attention to the reception area, meeting rooms and kitchens.


• Setting up staff meetings and events to include the ordering of catering, when requested, making drinks and ensuring that rooms are presentable and set up correctly.


• Performing functions every morning and evening to ensure that teams can work effectively, including dealing with post and magazines quickly.


• Demonstrate professionalism when working with clients, prospects, vendors and colleagues, whether in the office or off-site.


• Organise travel, accommodation, couriers, taxis' and assist teams with other projects when requested.


• Help to maintain office resources and materials e.g. stationary, consumable goods, etc and keep a record of all transactions.


• Become proficient with office technology and show an interest in using new technology applications as they become available throughout the agency.


• Support the Office Manager with Health and Safety.


KEY CANDIDATE ATTRIBUTES:


• Keen and willing to learn


• Team player


• Excellent attention to detail, ability to follow instructions


REQUIRED:


• Excellent written and verbal communication skills


• Skills in problem solving, organisation and planning


• IT Literate; proficient with Microsoft office applications proficiency, especially Word & Excel


DESIRED:


• Experience working in an office/business environment


• Someone who has a passion or at least an interest in the industry


BENEFITS AND OTHER INFORMATION:


Expenses: Reimbursed at cost for expenses authorised by line manager


Annual Leave: 20 days plus Bank Holidays



  • Tags

Jobs