Rock N Romance Ltd

Web & Office Administration Apprentice - Advanced (Level 3)

Rock N Romance Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £6,708.00
30.0 hours per week 10:00-16:30 Mon-Fri
15 months (duration)
11 October 2021(start date)
Business administrator (apprenticeship standard)
30 September 2021 (application closing date)
Register interest

Job Description

The Web & Office Administration Apprentice will be taught many skills around running and growing an online fashion brand. To start, the apprentice will be responsible for website administration, customer interactions and some brand marketing.

Responsibilities

The Web & Office Administration Apprentice will be responsible for a wide range of general office and website administration. Other duties will include:

  • E-commerce administration using Shopify, Etsy and more
  • Website maintenance, tracking inventory, adding/updating products
  • Excellent and personal customer service via email/messenger
  • Physical stock and warehouse management
  • Order fulfillment (pick, pack, and dispatch)
  • Processing returns and exchanges
  • Gradual social media involvement
  • Gradual e-mail marketing involvement
  • Attending seminars/webinars for E-commerce growth 
  • Attending & Visiting trade shows, events and fairs such as Goodwood Revival, London Edge, London Fashion Week and more

Future Prospects

There is the intention for a full-time permanent position to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Reality Check

  • Future progression and promotion possibilities in to management level within the company for the right candidate.
  • Working in a casual yet fast-paced and fun environment
  • Joining a friendly team
  • This is small but rapidly growing business that will offer superb long-term career opportunities for the right candidate

Skills Required

The ideal Web & Office Administration Apprentice will be proficient at using MS Offfice, Outlook and social media platforms. They will also be confident & comfortable talking to customers face to face, via email or telephone. It is also important that they:

  • Have strong written and verbal communication skills
  • Have excellent time management and are able to prioritise workload
  • Are keen to learn a wide range of new skills
  • Be creative and happy to explore design ideas
  • Have an interest in IT, web and social media
  • Have a flexible attitude towards completing a range of online and offline tasks including website & office administration
  • Have a positive attitude towards all aspects of work
  • Have great problem solving skills and be able to research and find solutions to any obstacles.

Qualities Required

  • Basic knowledge of Photoshop or photo/image editing software
  • Innovative, confident and proactive approach to work
  • Interest in clothing or vintage fashion is desirable but not essential
  • Most of all for the right Guy or Gal to have a long term view of growing with the business and becoming a key part of our team.

Qualifications Required

GCSE's in maths and English with at least a grade C / 4 are required.

Training Provided

Training to be provided: Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Register interest

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