Vehicle Workshop Administrator - Customer Service Apprenticeship - Intermediate (Level 2)

Fleet Services UK Ltd (Employer)

Remit (Training Provider)

Weekly wage £184.80 to £356.40
40.0 hours per week Monday - Friday 08.00 - 16.30
13 months (duration)
1 November 2021(start date)
Customer service practitioner (apprenticeship standard)
29 October 2021 (application closing date)
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Job Description

Remit Training are recruiting on behalf of Fleet Factors Ltd in Peterborough, for an enthusiastic and motivated individual to join their team whilst undertaking a Level 2 Customer Service Apprenticeship in a Vehicle Workshop Administrator role.


As an administrator your responsibilities will include but are not limited to:

  • Answering telephone inquiries
  • Cross referring vehicle parts
  • Ordering parts at the best possible value
  • Booking goods into the system
  • Profile vehicle stock
  • Control stock holding
  • Any other Ad Hoc request as required

Driving licence/working towards your licence would be advantageous.

Future Prospects

If you're looking for an apprenticeship that could lead not just to a job but a long-term career with opportunities for promotion and progression, then this could be for you.

Reality Check

Please check that you meet the requirements of this role and can commute easily to the work location.

Can you commit to the duration of the apprenticeship? (15 months)

Can you manage the salary?

Skills Required

  • Basic numeracy and literacy skills required
  • Excellent communication skills, both verbally and written
  • Ability to meet specific deadlines & prioritise effectively
  • Team player but also able to work on own initiative
  • Well organised

Qualities Required

  • Keen to learn
  • Enthusiastic and motivated
  • Interest in vehicles would be useful

Qualifications Required

GCSE Grades A*-D/9-3 in English and maths or equivalent.

Training Provided

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2.

On successful completion, you will receive:

  • Level 2 Customer Service Practitioner Standard 
  • Level 1/Level 2 Functional Skills in English & maths (if required)
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