Vehicle Workshop Administrator - Customer Service Apprenticeship - Intermediate (Level 2)

Fleetmac Ltd (Employer)

Remit (Training Provider)

Weekly wage £258.00
40.0 hours per week 40 hrs pw, Mon - Fri, 08.00 - 16.30.
12 months (duration)
9 November 2020(start date)
Customer service practitioner (apprenticeship standard)
30 October 2020 (application closing date)
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Job Description

Remit Training are recruiting on behalf of Fleet Factors Ltd in Houghton Regis for an enthusiastic & motivated individual to join their team whilst undertaking a Level 2 Customer Service Apprenticeship in a Vehicle Workshop Administrator role.


As an administrator your responsibilities will include but are not limited to:

  • Answering telephone inquiries
  • Cross referring vehicle parts
  • Ordering parts at the best possible value
  • Booking goods into the system
  • Profile vehicle stock
  • Control stock holding
  • Any other Ad Hoc request as required

Full training will be provided to the apprentice, however a driving license / working towards your license would be advantageous.

Age-related National Minimum Wage is payable for this role - the rate shown (£6.45 ph) is for 18 - 20 year olds.

Future Prospects

If you’re looking for an apprenticeship which could lead not just to a job but a long-term career with opportunities for promotion and progression, then this could be for you.

Reality Check

Please check you meet the requirements of the role and can commute easily to the workplace before applying.

Skills Required

  • Basic numeracy and literacy skills required
  • Excellent communication skills, both verbally and written
  • Ability to meet specific deadlines & prioritise effectively
  • Team player but also able to work on own initiative
  • Well organised
  • Driving license / working towards your license would be advantageous but not essential

Qualities Required

  • Keen to learn, enthusiastic and motivated, organised
  • Interest in vehicles would be useful

Qualifications Required

Basic numeracy and literacy skills required. GCSE Grades A*-D or 9-3 in English and Maths or equivalents preferred.

Training Provided

Customer Service Level 2 Apprenticeship will be delivered by Remit Training.

As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2.

On successful completion, you will receive:

  • Level 1 / Level 2 Functional Skills in English & Maths (if required)
  • Level 2 Customer Service Practitioner Apprenticeship Standard
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