Vehicle Sales Advisor Apprenticeship - Intermediate (Level 2)

Sentinel (Employer)

Calex UK Ltd (Training Provider)

Weekly wage £172.00
40.0 hours per week A typical working week could be Monday to Friday 8.30am till 5.30pm, however, each of our dealers will have different requirements.
12 months (duration)
25 October 2021(start date)
Customer service practitioner (apprenticeship standard)
18 October 2021 (application closing date)
Register interest

Job Description

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people, a challenging and varied working environment and who wants to develop a long-term career with an ambitious automotive brand.

Responsibilities

The Vehicle Sales Advisor role varies slightly by the employer, based upon the specific needs of the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Vehicle Sales Advisors, executives or vehicle salespeople are responsible for selling new and used vehicles. Duties may vary depending on the type and size of the organisation.

Duties for this site are:

  • Managing sales and stock preparations day-to-day
  • Visual merchandising on the site every day
  • Digital merchandising – videos and photos for the website
  • Helping with customer enquiries
  • Supporting colleagues with the sales process

Other duties may include:

  • Greeting customers, discussing their needs and advising them on the most suitable vehicle
  • Arranging test drives
  • Negotiating sale and trade-in prices
  • Working out finance arrangements and packages, which may include organising registration plates, road tax and delivery of vehicles
  • Highlighting any additional products relevant to the customer
  • Processing orders and completing relevant paperwork, which may include carrying out stock checks using manufacturers’ databases
  • Updating customers on the progress of orders and contacting potential customers to update them about new vehicles and deals
  • Updating stock lists
  • Managing advertising and updating the website
  • Keeping the forecourt and cars clean and tidy
  • Providing potential customers with relevant literature and information
  • Inspecting vehicles pre-and post-sale

In larger organisations, you may work as part of a team, specialising in one aspect of selling. In smaller organisations, you may be responsible for all aspects of vehicle sales.

Future Prospects

There are lots of opportunities to develop your career within our expanding Dealer Network. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification that's recognised across the motor industry. 

This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles.

Skills Required

  • Team working/working with others
  • Problem solving

Qualities Required

All of our opportunities receive a really good response, so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article, rather, we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process

The Volvo Academy commits to supporting the development of its apprentices technical, employability and broader personal development skills, to ensure they can progress and develop their career. 

  • Willingness to learn
  • The motivation for the role/automotive and engineering interest
  • Personal responsibility and career ownership

Qualifications Required

Prior attainment:

  • GCSE (or equivalent) grade A*-C/9-4 in maths and English. Predicated grades are accepted

Equivalent grades include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key Skills Level 2
  • NVQs
  • Functional Skills Level 2

Training Provided

Customer Service Practitioner standard Level 2.

Our apprenticeship programme is an excellent way of ensuring we have high quality people working within our Dealer Network. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.

The programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills if you require them in maths and English.

All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

Register interest

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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.