Tui UK Limited

TUI Retail Apprentice - Advanced (Level 3)

Tui UK Limited (Employer)

Tui UK Limited (Training Provider)

Annual wage £10,382.97
37.5 hours per week Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance.
2 years (duration)
16 October 2022(start date)
Travel consultant (apprenticeship standard)
30 September 2022 (application closing date)
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Job Description

Joining TUI Retail as an Apprentice provides valuable insight into the world of Travel. Our two-year Apprenticeship Scheme is structured to develop you to put customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.

Responsibilities

What will the apprentice be doing?

  • Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
  • Technology is evolving every day, so is TUI.  By providing you with the best tools you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
  • If things don’t go to plan, your support network will help you to investigate and resolve any question or complaint
  • You’ll embrace change and rise to the challenges of a customer focused role
  • Your drive to achieve will lead you to exceed your sales and service objectives, in retail we call it ‘Smashing your Targets’

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification. 20 percent of your working week will be set aside for you to work through the Standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence

What is the expected career progression after this apprenticeship?

Our apprenticeships offer a great route into a varied and exciting career with TUI.

Reality Check

Shop Opening Hours: Mon-Sat 09:30-17:30, Sun 10:30-16:30

Skills Required

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working

Qualifications Required

Other na (Grade na) Desired
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