What will the apprentice be doing?
Most jobs require detailed research and careful planning to ensure that the itinerary matches entrance times, drive times, and ticket availability. The apprentice will test new experiences and guided tours and learn about marketing, sales and technology.
Duties and responsibilities
The number one priority is to support professional itinerary planners. Each job will have timed tickets that need purchasing, guide booking, restaurant reservations and hotel booking.
Other tasks include:
- Checking the booking system for outstanding tasks that need attention such as theatre tickets
- Support with itinerary planning (researching local activities)
- Source new partners such as specialist guides, coach companies etc
- Any other assistance to the professional tour planners and directors
- Low season tasks will include social media posting, photography and hotel inspections
- Calling our agents in the US will be an outgoing task throughout the winter months
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Travel Consultant standard:
- Functional Skills in Maths, English and ICT (if required)
What is the expected career progression after this apprenticeship?
After the apprenticeship the aim is to join the team full time and be a professional travel consultant.
Reality CheckWorking hours - Monday to Friday 10am-6pm with a one hour lunch. Salary and benefits - Starting salary of £12,990 per annum, reviewed after six months. Benefits include reduced or complimentary hotel stays, English Heritage and National Trust membership after six months. Complimentary tea and coffee at the office.
Skills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills
Qualifications RequiredGCSE or equivalent English & Maths (Grade C/4 or above) Essential