What will the apprentice be doing?
- Assist customers to select a holiday that meets their requirements. Initially, bookings will be restricted to UK and Coach breaks whilst the candidate develops wider knowledge and understanding of travel and tourism
- Check paperwork before distributing to clients
- Sell currency within the bureau.
- Outgoing and incoming telephone calls
- Respongding to emails
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 - Customer Service Specialist
What is the expected career progression after this apprenticeship?
With Training, development and hard work this could lead to permanent full time role.
Reality CheckYou must have eligibility to work in the UK and speak a good level of English language. Please note you could be asked to interview earlier than date given, as we are looking to fulfil the position as soon as possible. Please ensure you apply early to avoid disappointment!
Skills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Number skills, Team working, Non judgemental, Patience
Qualifications RequiredGCSE or equivalent Maths & Eenglish (Grade C/4) Essential