This is an excellent opportunity for the right individual to join a successful company in the communications industry and start their career as a telecoms support apprentice.
GCSE or equivalent English (Grade 9-4) Desired
Responsibilities
What will the apprentice be doing?
Vacancy Description:
- Dealing with customers logging faults, service issues across telephone lines and broadband
- Data entry
- Diary management
- General administrative duties
- Monitoring emails
- Answering calls
- Dealing with telephone and email inquiries
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2
English and Maths Functional Skills (If required)
What is the expected career progression after this apprenticeship?
Potential offer of a permanent positionReality Check
Candidate should have a keen interest in technology and communicationsSkills Required
Communication skills, IT skills, Organisation skills, Customer care skills, Team workingQualifications Required
GCSE or equivalent Maths (Grade 9-4) DesiredGCSE or equivalent English (Grade 9-4) Desired
