Technical Engineer Degree Apprenticeship. - Advanced (Level 3)

QA Apprenticeships (Employer)

QA Apprenticeships (Training Provider)

£480.75 per week
37.5 hours per week 9am - 5.30pm Monday - Friday
N/A (duration)
(start date)
Level 4 (apprenticeship standard)
0 positions available
3 December 2020 (application closing date)
Register interest

Job Description

Main duties / key responsibilities:

  • Installation of hardware and software (CPU, GPU, PSU, RAM, HDD/SSD, Office, Adobe, LAN/WAN, Firewalls, VPNs etc.)
  • Other maintained hardware (Projectors, Printers, Phones, Laptops etc.)
  • Group Policy Management (Configuring and amending GPOs)
  • Active Directory (Configuring and administering AD, AD Azure, Distribution groups, security groups, user accounts)
  • Configuration of key software and operating systems. The below inclusive but not limited to –Windows Servers 2008 – 2019
  • Microsoft Office 2007-2019
  • Microsoft 365 & Exchange Administration
  • Local Active Directory/ Azure Active Directory
  • Network Troubleshooting
  • Windows 7/10
  • Microsoft Remote Desktop Services
  • Understanding of maintaining and troubleshooting
  • Expanding and maintaining the network infrastructure (Patch panel work, Wall ports and switches etc.)

Desired skills and personal qualities:

2/3 years’ experience providing 1st & 2nd line service desk support

Excellent technical IT aptitude

Proficiency with various IT software, hardware and cloud solutions


Strong leaderships skills

Ability to manage conflict

Good delegation and prioritisation skills

Attention to detail

Ability to support and motivate other staff members

Desired qualification requirements:

  • A Levels in ICT/Business/Computing
    • Or a Level 3 Apprenticeship in a similar subject
    • Or an International Baccalaureate at Level 3 in ICT
    • Or a BTEC Extended Diploma in IT (180 credits)
    • Applicants must not hold an existing qualification at the same or higher level in a similar subject

Working week:

Working hours / 9am until 5:30pm / Monday to Friday.


Starting salary will be £25k with the opportunity to increase [will be discussed upon interview]

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Register interest


About the employer

We offer school and college leavers who are passionate about getting into work a challenging, rewarding and quick route into a successful IT or commercial services career.

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.