Technical Engineer Degree Apprenticeship. - Advanced (Level 3)

QA Apprenticeships (Employer)

QA Apprenticeships (Training Provider)

£480.75 per week
37.5 hours per week 9am - 5.30pm Monday - Friday
N/A (duration)
(start date)
Level 4 (apprenticeship standard)
0 positions available
3 December 2020 (application closing date)
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Job Description

Main duties / key responsibilities:

  • Installation of hardware and software (CPU, GPU, PSU, RAM, HDD/SSD, Office, Adobe, LAN/WAN, Firewalls, VPNs etc.)
  • Other maintained hardware (Projectors, Printers, Phones, Laptops etc.)
  • Group Policy Management (Configuring and amending GPOs)
  • Active Directory (Configuring and administering AD, AD Azure, Distribution groups, security groups, user accounts)
  • Configuration of key software and operating systems. The below inclusive but not limited to –Windows Servers 2008 – 2019
  • Microsoft Office 2007-2019
  • Microsoft 365 & Exchange Administration
  • Local Active Directory/ Azure Active Directory
  • Network Troubleshooting
  • Windows 7/10
  • LAN/WAN, TCP/IP
  • Microsoft Remote Desktop Services
  • Understanding of maintaining and troubleshooting
  • Expanding and maintaining the network infrastructure (Patch panel work, Wall ports and switches etc.)

Desired skills and personal qualities:

2/3 years’ experience providing 1st & 2nd line service desk support

Excellent technical IT aptitude

Proficiency with various IT software, hardware and cloud solutions

Customer-focused

Strong leaderships skills

Ability to manage conflict

Good delegation and prioritisation skills

Attention to detail

Ability to support and motivate other staff members

Desired qualification requirements:

  • A Levels in ICT/Business/Computing
    • Or a Level 3 Apprenticeship in a similar subject
    • Or an International Baccalaureate at Level 3 in ICT
    • Or a BTEC Extended Diploma in IT (180 credits)
    • Applicants must not hold an existing qualification at the same or higher level in a similar subject

Working week:

Working hours / 9am until 5:30pm / Monday to Friday.

Salary:

Starting salary will be £25k with the opportunity to increase [will be discussed upon interview]

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

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About the employer

We offer school and college leavers who are passionate about getting into work a challenging, rewarding and quick route into a successful IT or commercial services career.

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.