Technical Deployment Apprentice - Advanced (Level 3)

Semafone Limited (Employer)

QA Apprenticeships (Training Provider)

Annual wage £15,000.00
37.5 hours per week TBC upon interview.
15 months (duration)
15 November 2021(start date)
Information communications technician (apprenticeship standard)
11 November 2021 (application closing date)
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Job Description

Main role: Assist in the deploying of Semafone software products to customer environments performing well-circumscribed tasks as part of standard deployment procedures. Work closely with a customer project team consisting of Deployment Engineers and Project Managers.

Responsibilities

Key responsibilities: 

  • DEs and PMs will provide individual deployment tasks to perform, task guidance and procedure details. Learn to identify and fix common issues with deployments. Gain detailed knowledge of Semafone products and procedure to effectively become independent in deploying Semafone software and related hardware.
  • Deploy Semafone software in a timely and consistent manner following standard procedures.
  • Identify shortcomings in procedures and suggest enhancements and updates as necessary.
  • Ensure Semafone software is deployed securely and consistent with PCI sand other security standards.
  • Maintain close working relationships with the project team and provide clear communications on deployment status. 

Reporting Responsibilities

  • Report any technical issues with deployments to Deployment Engineers or Development as appropriate
  • Report any scheduling issues and delays to deployment work to the project team/PMO.
  • Report regularly to line management and PMO about allocated tasks and their completion.
  • Report security issues to the project team and InfoSec department as appropriate.

As well as: 

  • Deploy Semafone software in a variety of environments. 
  • Assist in deploying Semafone-specific hardware remotely and in Semafone datacentres.
  • Diligently follow deployment procedures and standards including the customer Low Level Design.
  • Complete deployments within agreed schedules.
  • Report any issues and delays to the project team. 

This list is not exhaustive and from time to time you may be required to undertake additional duties. 

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Reality Check

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • Basic Computer literacy with emphasis on PC use with standard Microsoft products (Excel/Word)
  • Use of web-based applications.
  • Ability to interpret and follow technical documentation
  • Ability to learn new PC and web applications quickly
  • Understanding of basic practical computer networking
  • Understanding of basic PC/Server maintenance
  • Capable of independent learning

Qualities Required

  • Works well as part of a team
  • Communicates clearly with customers and colleagues
  • Works well under time pressure
  • Enjoys being challenged and presented with new ideas

Qualifications Required

Entry requirements: 

You need to have 5 GCSE’s:

  • Maths and English (or equivalents) at grades D or above
  • 3x GCSE’s grade A-C in any other subject

You must not already have a qualification in a similar subject at the same level, or higher level than this apprenticeship. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Training Provided

  • Level 3 Infrastructure Technician Apprenticeship Standard
  • Functional Skills in maths and English if required

Approximately 11% of training takes place in the QA learning centre classroom. 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio. The remaining time will be spent on your workplace activity.

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