Computer & Network Consultants Ltd

Technical Apprentice (Digital Support Technician) - Advanced (Level 3)

Computer & Network Consultants Ltd (Employer)

Chichester College Group (Training Provider)

Annual wage £8,500.00
37.5 hours per week Monday - Friday, times TBC.
18 months (duration)
16 August 2021(start date)
Digital support technician (apprenticeship standard)
Digital (route)
9 August 2021 (application closing date)
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Job Description

You'll be working within the Technical department and learn all different types of technologies and IT skills. This is a fantastic opportunity for the right candidate.

Responsibilities

If you've always had an interest in computers and IT but needed a break to get into the business, then we can help you out.  We've looking for keen people to join our growing and busy company to work in all areas of the company.  Once you've been given training you could be installing new computers, setting up software, helping fix problems and generally assisting our customers with their IT problems.

We'll give you full training for the role and expose you to lots of different technologies so that you'll never get bored and have the best start in your IT career!

Duties may include:

  • Installation
  • Servicing
  • Problem solving
  • Generally assisting our customers with their IT problems

Future Prospects

  • Once the apprentice has successfully completed the apprenticeship they can progress into full-time employment

Reality Check

  • You'll be based in our office in Southwick (Brighton) but may have to visit customer sites from time to time with other members of staff
  • It's a busy, professional environment so if you're looking for fast paced action, this is for you!
  • Your progress is only going to be limited but how fast you learn

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • A keen interest in computers and computers is a must because we're going to teach you a lot

Qualities Required

  • You need to be personable, punctual and have a willingness to learn
  • If you like helping people and solving problems, then this is the job for you

Qualifications Required

  • Maths and English GCSE at Grade C/4 or above, or equivalents 

Training Provided

  • Digital Support Technician Level 3 Apprenticeship
  • Functional Skills in maths and English if required

This occupation is found in organisations, large and small, in all sectors, and within public, private and voluntary organisations.  Organisations of all types are increasing applying digital technologies across all their business functions to maximise productivity.  The demand for people who can support and implement these digital operations and digital transformation projects is increasing. Similarly, organisations of all types are increasingly supporting their service users though online and digital channels, as they develop omni-channel approaches to meeting customer needs, deflect traditional telephone and face-to-face contacts and to reduce costs.

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