What will the apprentice be doing?You will need to be over 18 for this role due to health and safety requirements Your duties will include: - Providing quality beverages and & food products for all customers, adhering to all recipe & presentation standards - Follow health, safety and sanitation guidelines - Handle payment transactions safely and securely - Assist with training new partners, reinforcing successful performance and encouragement as needed - Contribute to a positive team environment
What training will the apprentice take and what qualification will the apprentice get at the end?Depending on your role within the department, you may specialise in a particular area, but the skills you learn on this apprenticeship will allow you to work across all different areas which you may be required to support during busy periods. You will develop your knowledge of the industry and gain the skills that will ensure your customers feel well looked after and have a great experience. You will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner. Following completion of this apprenticeship there may be opportunities for career progression and further study at a higher level. As a result, you will receive the following qualification: Hospitality Team Member Level 2 & Functional Skills in English & maths Level 1 and upskill to Level 2 if required
What is the expected career progression after this apprenticeship?There are plenty of opportunities for progression within Starbucks. They provide great opportunities for partners looking for long term development and these apprenticeship are genuine career opportunities.
Reality CheckCan you get to work for a shift starting at 6 am (check the transport/parking!) Are you willing and able to commit to the duration of the apprenticeship (13 months)? Can you manage the salary?
Skills RequiredCommunication skills, Customer care skills, Enthusiasm to learn
Qualifications RequiredGCSE or equivalent Maths (Grade C/4) Desired