What will the apprentice be doing?Your duties will include: -Providing quality beverages and food products for all customers by adhering to all recipe and presentation standards -Follow health, safety and sanitation guidelines for all products -Handle cash and other payment transactions safely and securely -Assist with training new partners by reinforcing successful performance and encouragement as needed -Contribute to a positive team environment
What training will the apprentice take and what qualification will the apprentice get at the end?Depending on your role within the department, you may specialise in a particular area, but the skills you learn on this apprenticeship will allow you to work across all different areas which you may be required to support during busy periods. You will develop your knowledge of the industry and gain the skills that will ensure your customers feel well looked after and have a great experience. You will have excellent communication skills and will learn techniques on how to deal with a variety of people in a professional, polite and friendly manner. Following completion of this apprenticeship there may be opportunities for career progression and further study at a higher level. As a result, you will receive the following qualification: Hospitality Team Member Level 2 & Functional Skills in English & maths Level 1 and upskill to Level 2 if required
What is the expected career progression after this apprenticeship?There are plenty of opportunities for progression within Starbucks. They provide great opportunities for partners looking for long term development and these apprenticeships are genuine career opportunities.
Skills RequiredCommunication skills, Confident, Customer care skills, Enthusiasm to learn, Initiative, Patience, Team working
Qualifications RequiredGCSE or equivalent English Language (Grade 4-9/A*-C) Desired
GCSE or equivalent Maths (Grade 4-9/A*-C) Desired