P E I Genesis

Sales Support Coordinator Apprentice - Advanced (Level 3)

P E I Genesis (Employer)

Peta Limited (Training Provider)

Annual wage £14,500.00
37.0 hours per week Monday - Thursday 08:30-17:00 (with 1 hour for lunch), Friday 08:30 - 16:00 (with 30 minutes for lunch). Daily working hours can be flexible.
15 months (duration)
21 February 2022(start date)
Business administrator (apprenticeship standard)
31 January 2022 (application closing date)
Register interest

Job Description

Would you like to work in a close-knit supportive team that will help you kick start your career in sales and customer service? Do you want to join a vibrant company with a fantastic range of company benefits and future progression routes? If the answer is YES, this could be the ideal apprenticeship for you.


PEI-Genesis is now looking to recruit an enthusiastic Sales Support Coordinator Apprentice to join the team at their recently refurbished offices in Eastleigh, Southampton.

As a Sales Support Coordinator, you will join a team of three existing staff member. You will be mentored by and work under the direct supervision of the Inside Sales Representative. Throughout your apprenticeship, you will learn how to:

  • Deal with customer order progress enquiries, both by telephone and email.
  • Help drive consistent and successful processes throughout the team.
  • Enter orders following the instruction of the Inside Sales Representative in an effective manner.
  • Verify orders are processed correctly using the Order Entry Checklist.
  • Raise and manage part number set ups as required.
  • Raise and manage part pick-ups when advised by Inside Sales Representative.
  • Communicate and coordinate with other departments within PEI Genesis worldwide.
  • Developing and maintaining basic knowledge of PEI Genesis products.
  • Ensure that all administrative procedures/work instructions are followed completely as directed by management and/or the PEI Genesis and ISO9001 standard.

Future Prospects

There is potential for a full time role on completion of the apprenticeship.

Reality Check


  • Employee assistance and Westfield Health package
  • Newly refurbished offices
  • Staff pension
  • Free tea and coffee
  • Onsite parking
  • Office dog
  • Cycle to work scheme
  • 25 days holiday
  • Christmas office shutdown
  • Pool tables, games and TVs
  • Beanbag chill area
  • Fun and vibrant office feel

Skills Required

To be successful in the role of Sales Spport Coordinator Apprentice, you will need to be an enthusiastic self-starter with a passion for learning. As the ideal applicant the position, you will have the following skills and qualifications:

  • Microsoft Office Proficiency with emphasis on Word and Excel.
  • Strong communication skills, both written and verbal within and outside of the company.
  • Ability to recognise a problem or potential problem and react quickly and effectively.
  • Good teamwork skills.

Qualities Required

  • Previous customer service or sales experience would be beneficial
  • Experience of using an ERP system

Qualifications Required

  • GCSEs in maths and English with at least a grade C / 4 are required.

Training Provided

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Register interest