Ajax Domestic Spares & Appliances

Sales, Purchasing and ECommerce Apprentice - Intermediate (Level 2)

Ajax Domestic Spares & Appliances (Employer)

West Suffolk College (Training Provider)

Weekly wage £169.75
35.0 hours per week Monday-Friday with Saturday on a rota. Shifts vary between Monday to Thursday, 9am to 5pm, 1 hour for lunch. Friday, 9am to 4.30pm, 1 hour for lunch. Saturday, 9am to 2pm (when working a Saturday, the weekday start time would be 10am instead of 9am).
15 months (duration)
1 July 2021(start date)
Customer service practitioner (apprenticeship standard)
24 May 2021 (application closing date)
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Job Description

Ajax is a family owned company established in 1975 in Ipswich Suffolk. Ajax is known for selling spare parts and accessories for white goods. We also offer a sales, service and hire solution for commercial cleaning equipment and janitorial supplies. There is an exciting opportunity for a customer service apprentice to join the team.


The role will be based in our trade counter showroom. With the chance to assist with offsite demonstrations for commercial equipment as and when required.

Daily duties include:

  • Answering telephone & dealing with customer enquires & sales
  • Serving General Public & trade customer at trade counter as well as helping them identify parts required using our extensive database
  • Assisting in and processing orders for customer
  • Helping with processing goods in orders
  • Assisting with stock control in our warehouse
  • Helping to keep website & third party marketplaces listings up to date & marketing materials
  • Assisting with machine demonstrations both on and off site
  • Updating and help with development of marketing materials online and offline
  • Any other tasks laid out by the management

Future Prospects

Providing the candidate is successful, a full-time position will be offered at end of the apprenticeship.

Reality Check

You need a good understanding if ICT as use of a computer is a large part of the role, as all our systems are computer based.

The working area is located in trader counter showroom area.

There is currently COVID restrictions in place for safety. 

Skills Required

  • Ability to work as part of a team or on your own is essential
  • Ability to work under pressure and to a deadline is essential
  • Good communication skills

Qualities Required

  • Friendly
  • Approachable
  • Hardworking
  • Polite
  • Motivated to achieve both personal and business goals

Qualifications Required

GCSE grade 4 (C) or above or equivalent in English, Maths and ICT is desirable.

Training Provided

Level 2 Customer Service Practitioner Apprenticeship.

Register interest