Sales Apprentice - Intermediate (Level 2)

Arcelormittal Distribution Solutions UK Limited (Employer)

Remit (Training Provider)

Annual wage £9,079.36 to £17,932.20
36.3 hours per week 36 hours 20 minutes pw. Core working hours: 8.30am to 5.00pm Monday-Thurs; 8.30am to 3.00pm Friday
13 weeks (duration)
29 October 2022(start date)
Customer service practitioner (apprenticeship standard)
2 positions available
28 October 2022 (application closing date)
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Job Description

Are you looking to start your career in customer service and a sales-related role? Remit are recruiting on behalf of ArcelorMittal, based at their site in Birkenhead CH41 3HZ for someone to join their sales team. You will undertake a Customer Service Practitioner Level 2 apprenticeship.

Responsibilities

What will the apprentice be doing?

Your duties will include: • Follow Health & Safety policies & procedures reporting any issues or breaches. • Assist with the collation of Test Certificates daily. • Raise sales orders & pass on to production planning for allocation & planning. • Work closely with designated sales executives supporting them in customer relationships & the recruitment of business. • Engaging with new customers & contacts. • Ensure that the administrative processes required to fulfil customer orders is organised & carried out efficiently i.e orders, reply to enquiries related to lead times & stocks whenever appropriate. • Highlight to line manager any stock problems that arise. • Check that all documentation/information received from the customer is clear, precise & acceptable in terms of quantity, size/gauge, specifications, price, delivery dates etc. • Follow all the requirements of quality standards as they apply to the role. • Any other duties required by the business Salary is NMW

What training will the apprentice take and what qualification will the apprentice get at the end?

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2 On successful completion, you will receive: • Level 1 / Level 2 Functional Skills in English & Maths (if required) • Level 2 in Customer Service

What is the expected career progression after this apprenticeship?

Great progression opportunities available within the business, with Customer Service Level 3 apprenticeship available and long-term progression to Sales Manager.

Reality Check

Are you committed to a full time role and the apprenticeship (13 months)? Can you get to the location? Can you manage on the salary?

Skills Required

Administrative skills, Attention to detail, Excellent telephone manner, IT skills

Qualifications Required

GCSE or equivalent Maths (Grade A*-C 4-9) Essential
GCSE or equivalent English Language (Grade A*-C 4-9) Essential
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