Sales Administrator Apprentice - Intermediate (Level 2)

Poole Bay Holdings Ltd (Employer)

Paragon Training Academy Ltd (Training Provider)

Weekly wage £192.38
37.5 hours per week Monday to Friday 37.5 Hours Per Week
12 months (duration)
6 December 2021(start date)
Customer service practitioner (apprenticeship standard)
29 November 2021 (application closing date)
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Job Description

We offer the successful applicant the chance to work in a vibrant, busy inbound Customer ServiceSales department for an expanding and dynamic company that specialises in first aid supplies to various sectors including the education sector.

Responsibilities

We are looking for a candidate that is well organised and able to learn the company values and display this to our customers.
Who we are:
Poole Bay Holdings have been selling First Aid supplies nationally for over 20 years offering unparalleled customer service. We are continuing to grow as a business and team and need a new member of the team to help continue the growth as we are becoming busier.
The successful candidate will be working in a customer facing role dealing with customer over the phone and by email.
Daily duties will include but are not limited to:
Order entry
Inbound customer enquiries

We offer free on-site parking, a short walk from the bus and train station. Free monthly staff lunch. Closed on Bank Holidays and over the Christmas Period.

Future Prospects

There is a chance of a permanent role once the apprenticeship has been completed.

Reality Check

One or two interviews are required with three people. There may be a spelling test.

Skills Required

Must be well organised with a good eye for detail, and understand the value of 'good customer service'.

Qualities Required

Ability to work well with a team as well as individually.

Qualifications Required

Needs to be computer literate and display good use of Microsoft programmes like Outlook, Word and Excel.
A good grade in English required.

Training Provided

Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.
On completion of this 12 month apprenticeship you will have achieved: Level 2 Customer Service
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