The role of Retail Host Apprentice will assist the Retail Manager in providing an exceptional customer service experience to the visitors and support to the Retail team by ensuring a consistent and exceptional standard in all the retail locations, ensuring the retail shop is always presented and merchandised to the highest standards.
GCSE or equivalent Maths (Grade 4 - 9) Desired
Responsibilities
What will the apprentice be doing?
To welcome and acknowledge all visitors and customers in a polite and
courteous manner at all times.
To engage with the visitor and understand their needs.
To work with the Visitor Services and Retail teams in all areas to deliver exceptional customer service.
Develop excellent product knowledge
information to the customers. Understanding the principals of link
merchandising
Carry out any other duties deemed necessary by your line manager.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Retailer
Remote Learning onsite, no need to go to college
What is the expected career progression after this apprenticeship?
Potential to complete further qualifications
Skills Required
Communication skills, Customer care skills, Team working, Initiative, Non judgementalQualifications Required
GCSE or equivalent English (Grade 4 - 9) DesiredGCSE or equivalent Maths (Grade 4 - 9) Desired
