Blenheim Palace

Retail Host Apprentice - Intermediate (Level 2)

Blenheim Palace (Employer)

Babcock Training Limited (Training Provider)

Annual wage £11,128.00
40.0 hours per week Mon - Sun Variable
12 months (duration)
5 July 2021(start date)
Retailer (apprenticeship standard)
27 June 2021 (application closing date)
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Job Description

The role of Retail Host Apprentice will assist the Retail Manager in providing an exceptional customer service experience to the visitors and support to the Retail team by ensuring a consistent and exceptional standard in all the retail locations, ensuring the retail shop is always presented and merchandised to the highest standards.

Responsibilities

What will the apprentice be doing?

To welcome and acknowledge all visitors and customers in a polite and
courteous manner at all times.
To engage with the visitor and understand their needs.
To work with the Visitor Services and Retail teams in all areas to deliver exceptional customer service.
Develop excellent product knowledge
information to the customers. Understanding the principals of link
merchandising
Carry out any other duties deemed necessary by your line manager.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Retailer

Remote Learning onsite, no need to go to college

What is the expected career progression after this apprenticeship?

Potential to complete further qualifications 

Skills Required

Communication skills, Customer care skills, Team working, Initiative, Non judgemental

Qualifications Required

GCSE or equivalent English (Grade 4 - 9) Desired
GCSE or equivalent Maths (Grade 4 - 9) Desired
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