Q Management Services Limited

Reservations Admin Executive Apprentice - Advanced (Level 3)

Q Management Services Limited (Employer)

The Wkcic Group (Training Provider)

Annual wage £12,430.00
35.0 hours per week Monday - Friday, 9.00am - 5.00pm
15 months (duration)
6 October 2022(start date)
Business administrator (apprenticeship standard)
4 October 2022 (application closing date)
Register interest

Job Description

The primary purpose of the role is to provide administrative support to the London Reservations team. There will also be a requirement to take on responsibility for specific project as identified by the business.


What will the apprentice be doing?

  • To assist with various admin & reservation activities, such as charging guest  credit cards, sending payment links, ID and credit card verification
  • To follow up any outstanding payments
  • Ensuring all same day/next day arrivals receives check in codes by making contact with the guest
  • Ensure that the Property Management System (PMS) is maintained up to date and all reservation details are recorded with 100% accuracy

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • Functional Skills
  • Personal learning and thinking skills
  • Employment rights and responsibilities 

What is the expected career progression after this apprenticeship?

  • Successful completion of this apprenticeship may lead to a full-time position with the company. If the candidate successfully completes this apprenticeship, then there is opportunity to progress within the Reservations team into a Reservations Executive role

Reality Check

This role will be office based and will involve working at a computer for the majority of the time. Holiday entitlement would be 20 days per year.

Skills Required

Communication skills, Organisation skills, Administrative skills, Team working

Qualifications Required

GCSE or equivalent Maths (Grade 4) Desired
GCSE or equivalent English (Grade 4) Desired
Register interest