Prestige Telecom Group Ltd

Provisioning and Administration Apprentice - Advanced (Level 3)

Prestige Telecom Group Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £12,000.00
38.25 hours per week Monday-Thursday 08:50-18:00, Friday 08:50-17:30.
15 months (duration)
12 September 2022(start date)
Business administrator (apprenticeship standard)
31 August 2022 (application closing date)
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Job Description

You will play a crucial role and undertake tasks such as connecting new connections and renewing customers, porting mobile numbers onto alternate networks as well as introducing customers to our range of products. Attention to detail as well as excellent customer service skills will be key as you lead the way with onboarding our new customers.

Responsibilities

What will the apprentice be doing?

The Provisioning and Administration Apprentice be responsible for the following duties: 

  • Ensuring a smooth transition for our customers
  • Customer onboarding
  • Problem solving
  • Data entry
  • Working towards targets

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

What is the expected career progression after this apprenticeship?

There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship. 

Reality Check

We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Skills Required

Communication skills, Attention to detail, Willing to learn, A passion for customer service, Commitment

Qualifications Required

GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
Register interest

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