You will play a crucial role and undertake tasks such as connecting new connections and renewing customers, porting mobile numbers onto alternate networks as well as introducing customers to our range of products. Attention to detail as well as excellent customer service skills will be key as you lead the way with onboarding our new customers.
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
Responsibilities
What will the apprentice be doing?
The Provisioning and Administration Apprentice be responsible for the following duties:
- Ensuring a smooth transition for our customers
- Customer onboarding
- Problem solving
- Data entry
- Working towards targets
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.
What is the expected career progression after this apprenticeship?
There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship.
Reality Check
We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.Skills Required
Communication skills, Attention to detail, Willing to learn, A passion for customer service, CommitmentQualifications Required
GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) EssentialGCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
