Whitehat Group Limited

People Coordinator Apprentice - Advanced (Level 3)

Whitehat Group Limited (Employer)

Whitehat Group Limited (Training Provider)

Annual wage £18,000.00
40.0 hours per week 9.00am - 5.30pm Monday - Friday
18 months (duration)
22 November 2020(start date)
Business Administrator (apprenticeship standard)
18 November 2020 (application closing date)
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Job Description

Reporting directly into the People Manager, your role will be integral to the People Operations team at WhiteHat and will manage all administrative activities associated with the employee lifecycles. You will take ownership of HR processes to support the day to day operations of the People team, ensuring an outstanding employee experience.


  • Monitor the People mailbox for incoming queries, responding and escalating to the team where appropriate
  • Manage the new employee onboarding process including new joiner packs, reference checks, scheduling inductions and communicating with IT and Compliance teams
  • Maintain accurate employee records in People systems and drives (Our HRIS is Bob)
  • Ensure timely offboarding of leavers including disabling IT and building access, notifying Compliance and producing leaver documentation
  • Respond to employment and tenancy reference requests
  • Assist with ad hoc reporting requests i.e. employee lists for Compliance
  • Assist with the organisation of training events for Learning and Development and Inclusion and Diversity areas
  • Support with the logistics for all company and offsite events
  • Keep our People Operations wiki page up to date and engaging
  • Work closely with the People Director, People Managers, Inclusion and Diversity Lead and Office Manager to ensure seamless running of the People function
  • Answer the reception phone as required

Future Prospects

After your Business Administration apprenticeship, progress into HR, Recruitment, Sales, Marketing and PR, Real Estate, Personal Assistant, Office Management, Business Management. Most of the above can be completed in a higher-level qualification.

Reality Check


Skills Required

  • You are enterprising, assertive and a great communicator
  • You will keep the People Operations team on their toes and be results oriented
  • We are looking for someone who is creative, takes initiative and comes up with solutions to problems as soon as they arise

Qualities Required

  • You will have a strong attention to detail and love being organised
  • We need someone who is tech savvy and has an eye for design to always keep our intranet content and documents updated and looking fresh
  • If you have prior admin or HR experience that would be wonderful, but is not essential

Qualifications Required

  • Five GCSE grades C - A* (4-9) or equivalent, including English and Maths

Training Provided

  • Training on the 18 month Standard Level 3 Business Administration (BA3) apprenticeship
  • Being a WhiteHat apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential
  • As part of your WhiteHat Apprenticeship, you will have access to our Future Leaders Foundation modules to develop 6 key competencies, underpinned by well-being, self-awareness, motivation, conscientiousness, effectiveness and grit
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