Parts Advisor Apprenticeship - Lookers Vauxhall Birmingham - Intermediate (Level 2)

Lookers Plc (Employer)

Calex UK Ltd (Training Provider)

Annual wage £10,004.80 to £19,760.00
40.0 hours per week Monday to Friday - a maximum of 40 hrs per week. Exact hours to be confirmed at interview stage.
12 months (duration)
12 September 2022(start date)
Customer service practitioner (apprenticeship standard)
5 September 2022 (application closing date)
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Job Description

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance, and repair. We’re seeking ambitious people who are keen to develop a long term career with an ambitious brand.

Responsibilities

What will the apprentice be doing?

The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Advisor. But what does a Vehicle Parts Advisor actually do?

The Vehicle Parts Advisor role varies slightly by the employer, based upon the specific needs of the location.

The below explanation is therefore a guide to support you in understanding what the role might entail.

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include:

- Advising customers on how to solve a problem with their vehicle
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices for parts sold
- Liaising with other members of staff
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work

Customers may include members of the public, service departments of dealers, and garages.

What training will the apprentice take and what qualification will the apprentice get at the end?

Our Apprenticeship Programme is an excellent way of ensuring we have high-quality people working within our Dealer Network. We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.

The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you’ll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills, Core Skills in Scotland if you require them in Maths and English.

All our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

What is the expected career progression after this apprenticeship?

Depending on your chosen path, progression could include a Level 3 qualification, developing as a qualified parts advisor or progressing into other relevant roles.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

Qualifications Required

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
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