Vantage Chemist

Optical Assistant Apprentice - Intermediate (Level 2)

Vantage Chemist (Employer)

Pm Training (Training Provider)

Weekly wage £132.80
32.0 hours per week Hours pwe week between 9am - 6pm Monday - Friday, Saturday 9am - 1pm rota basis. (time off in the week if Saturday working)
12 months (duration)
16 October 2020(start date)
Customer service practitioner (apprenticeship standard)
30 September 2020 (application closing date)
Register interest

Job Description

Optical assistants are the first point of contact for patients. They welcome patients into the practise, carrying out pre-screening health tests and help patients select the correct frames and lenses for their prescription. With this varied role everyday is never the same.

Responsibilities

Duties will include:

  • Greeting patients at the door as they enter the practice
  • Helping patients select the correct frame for their lenses
  • Helping patients choose frames that suit them well
  • Measuring the frames and ensure they fit perfectly
  • Ordering prescription glasses and contact lenses in for the patient
  • Making follow up appointments for patients
  • Making adjustments to the frames when the patient collects their glasses
  • Carrying out pre-screening tests such as retinal imaging, pressure and visual field testing
  • Explaining offers and products to patients
  • Taking payments 
  • Carrying out end of day banking 
  • Contacting labs to ensure patients glasses will be ready and delivered on time 
  • Booking patients into the clinic diary 

Future Prospects

None specified.

Skills Required

  • Excellent communication skills
  • Excellent organisational skills
  • Excellent telephone manner
  • Excellent interpersonal skills

Qualities Required

  • Flexible and able to contribute to a team approach
  • Self-motivated with a can-do attitude

Qualifications Required

5 GCSE’s A*-C/9-4 or equivalent including English & maths (preferred).

Training Provided

Customer service practitioner standard.

Register interest

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