Change Organisation

Operations and Customer Service Administration Apprenticeship


Change Organisation

Training Provider:


Weekly wage £200.00
40.0 hours per week Monday to Friday, 40 hours per week; 8:30am - 5:30pm with a 1 hour lunch break.
duration: 12 months
start: 16 December 2019
Intermediate(level 2)
Business and Administration (apprenticeship standard)
2 December 2019 (application closing date)
An incredible opportunity to join a market-leading business IT specialist company to start your career in a vibrant office atmosphere, with multiple progression options!


Duties include:

  • Administrative processing on accountancy and business management software packages
  • Stock control and re-tasking
  • Customer interaction experience, including product returns process, logistics queries and sales order processing
  • Supplier interaction experience, including product returns, logistics scheduling and purchasing of product

Monday - Friday, 8:30am - 5:30pm with a 1 hour lunch break.

Future Prospects

Multiple progression paths:

  • Full time operational, logistics or customer services admin
  • Full time sales admin or junior, with progression into a sales role
  • Full time purchasing admin or junior, with progression into a purchasing role

Skills Required

  • Attention to detail
  • Willingness to learn
  • Looking to challenge themselves and others
  • Forward thinking

Qualities Required

  • Hard-working
  • Reliable
  • Friendly
  • Confident

Qualifications Required

No previous qualifications required.

Training Provided

Training to be provided

PARAGON SKILLS have the ENERGY & EXPERIENCE to give you the EDGE in kick starting your career. Our Learning and Development Coaches will deliver outstanding teaching and learning to help ENERGISE you to complete your apprenticeship training and leave you confident to EXECUTE tasks to the highest standard.

Paragon will provide the training for this apprenticeship within your company’s site therefore there is no need for you to attend an outside training facility at any time.

On completion of this apprenticeship you will receive:

  • Diploma Level 2 in Business Administration
  • Functional Skills in maths, English & ICT Employment (if required)
  • Rights & Responsibilities
  • Personal Learning & Thinking Skills

Excellent understanding of the need for high quality customer service.

GCSE's or equivalent passes are preferred but not essential as Functional Skills in maths and English will be completed.