Main Duties and Responsibilities
- Dealing with employee queries
- Answering calls and responding accordingly
- Using a range of software
- Managing post and filing systems
- Office checks and management
- Data entry
Assisting in recruiting and on-boarding new employees
At the end of the Apprenticeship you have the possibility of being taken on as a permanent full-time employee at Your World Recruitment
We are a central London office so there will be a commute. This is not a job role that allows you to work from home.
Please also be aware that as of the 1st of April 2021 the Apprenticeship wage will be rising from £4.30 per hour to £4.81 per hour. Once you have completed your first year as an Apprentice you will also see your wage rise to National Minimum wage for your age.
- Excellent organisational skills
- Attention to detail
- The ability to work to deadlines
- The ability to work quickly and effectively
- Eager to learn
- Outgoing and confident
- Basic IT skills
- Passion for doing well
- This is an entry level national apprenticeship, so no experience is required
- GCSE or equivalent, Maths and English at A-C/4-9 Grades or willingness to obtain
Standard - https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator/
Assessment Plan – https://www.instituteforapprenticeships.org/media/2878/st0070_business-admin_l3_ap-for-publication-2-april-2019-update-to-eqap.pdf
Delivery of the standard itself is based around a number of competency and knowledge units, each consisting of introduction, training, personal study, completion and observation. We use Smart Screen which is an online hosted resource mapped to the apprenticeship.
There are a number of requirements for the role that we must be able to evidence including:
- Analyse info or data
- Proactively support/coach 2 or more colleagues to produce documents
- Have enough authority to challenge working practices/procedures (to improve them)
- Communicate with external customers/stakeholders
- Manages meetings (organise & chair)
- Manages logistics (arrange travel or managing how resources are acquired, stored, and transported to final destination)
- Leads a project to improve a process or operation proactively.
The standard is delivered through a combination of monthly one to one sessions of around 2 -2.5 hours and, where this is a cohort, monthly knowledge sessions of an hour to introduce each knowledge module (8 sessions).
- IT – Multiple IT packages and systems. Examples include MS office or equivalent packages. Databases/recording information/data analysis.
- The Organisation – Organisational purpose, activities, aims, values, vision for the future.
- Value of their skills – Organisational structure and how they fit. Development of skills.
- Stakeholders – Managing stakeholders/ internal and external customers, clients and/or suppliers.
- Relevant Regulation – Laws and regulations relating to role including data protection, health and safety, compliance etc.
- Policies – Organisational internal policies and key business policies relating to the sector.
- Business Fundamentals – Business principles such as managing change, business finances and project management.
- Processes – Making payments, processing customer data. Improving business processes.
- External Environmental Factors – Market forces, policy and regulatory changes, supply chain etc.
Each project covers aspects of knowledge, skills and behaviours and helps the learner build the experience and portfolios they need to successfully complete their apprenticeship.
Before gateway the collected documents are combined to create the learners’ portfolios and the learners also create a presentation for the EPA. By focussing in this way learners and tutors are able to ensure that all KSBs are fully tracked throughout the apprenticeship and that learners have a clear idea of their growth in knowledge and related progress.
EPA consists of a knowledge exam, a portfolio-based interview and a project presentation.