Techrelate Ltd

Office Administration Apprentice - Advanced (Level 3)

Techrelate Ltd (Employer)

Ldn Apprenticeships Ltd (Training Provider)

Annual wage £16,000.00
40.0 hours per week Monday - Friday; shifts to be confirmed.
15 months (duration)
2 November 2020(start date)
Business Administrator (apprenticeship standard)
30 October 2020 (application closing date)
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Job Description

Techrelate is an experienced IT company offering a wide range of services to help businesses get the best out of their technology. Working with businesses of all sizes and infrastructure across the UK, Techrelate can tailor a solution to meet individual needs. They are now looking for an Office Administration Apprentice to join their team!

Responsibilities

Key Responsibilities:

  • Process and coordinate up to date client documentation
  • Assist in delivering a high level of customer service
  • Collate quarterly reports and feedback surveys
  • Prepare and assist with client, supplier and service provider communications
  • Co-ordinate projects and deliveries with Tech team
  • Share ideas and best practise with colleagues and peers
  • Help to cross and up-sell the portfolio across the client base
  • Sales cycle and opportunity management
  • Work with the Financial Manager to enable accurate monthly invoicing
  • Provide administrative support to the CEO
  • Assist in the ongoing auditing of business processes in accordance with ISO 27001 and 9001 accreditations 

Future Prospects

L4 Project Manager

Skills Required

  • Customer service experience with high attention to detail
  • Ability to produce accurate, high-quality work in a progressive, fast-paced team
  • Good grammar, spelling and phonetic alphabet use
  • Confident phone manner and excellent communication skills
  • Efficient with Microsoft Word, PowerPoint and Excel

Qualities Required

  • Ability to work well in a team and on own initiative
  • High levels of organisation and ability to multi-task
  • Interest in / aptitude for technology
  • Enjoy the demands that come with working in a client-facing environment to defined KPI’s 

Qualifications Required

All you need is EEWAP – Energy, Enthusiasm, Willingness to Learn, Ability to Take Feedback and Propensity to Take Action. You’ll also need to pass a face to face screening interview with our Talent Team (don’t worry, we’re a friendly bunch) and sit initial assessments in maths and English.

Training Provided

L3 Business Administrator

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