Network Engineer – Level 4 Apprentice - Higher (Level 4)

Sopra Steria Limited (Employer)

QA Apprenticeships (Training Provider)

Annual wage £21,000.00
37.5 hours per week TBC upon interview.
18 months (duration)
6 June 2022(start date)
Network engineer (apprenticeship standard)
Digital (route)
3 positions available
24 May 2022 (application closing date)
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Job Description

We have a exciting new opportunity for Network Engineer apprentices to join our Account supporting a large IT estate in Wiltshire. As a valued member of the team, you will gain the opportunity for on-the-job learning combined with 18 months of structured training and mentoring to support your journey to becoming a Network engineering professional.


You will work within the infrastructure engineering, network team ensuring that the teams Service Level Agreements are met across the client’s estate on a daily basis and in line with industry standard best practice.

You will perform network operational duties including reporting, troubleshooting, configuration and capacity management of network equipment employed across the estate, using CISCO and Software Defined Networking approaches. 

In return, we will provide a supportive work environment with the flexibility to participate in scheduled work release training with QA. Whilst in the workplace you will receive continual coaching, help and guidance.  

Main responsibilities:

  • Provide 2nd Line support to the Service Desk for network fault progression
  • Monitor LAN/WAN service availability and efficiency
  • Respond to incidents and work orders raised on the service management tool
  • Produce and maintain network documentation
  • Understand and comply with team procedures

Future Prospects

The role offers long term security and the opportunity to progress into a permanent position, upon successful completion of the apprenticeship. 

Reality Check

As per the Government’s regulations:

Clearance requirements:      

  • Must hold or be eligible for SC clearance thus must be 18 years of age at the date of application

Nationality requirements:    

  • Must be a Full British National with no dual nationality/citizenship as the Client’s roles are Reserved Posts

Important Information: 

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • Understanding of Cisco networks with clear and concise reporting skills
  • Experience with report writing

Qualities Required


  • Retains a focus on the customer experience
  • Takes data privacy and system security seriously in all that they do
  • Excellent problem solving and troubleshooting skills with a keen drive operational efficiency
  • Ability to work independently and in group environments
  • Ability to work in a fast-paced, rapidly changing environment
  • Strong interpersonal, oral, and written communication skills

Qualifications Required

Entry Requirements:

  • Level 3 qualification (apprenticeship/A-levels/BTEC etc.) OR
  • Equivalent work experience in a relevant role - min. 2 years


  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and maths)
  • Experience using Excel and Microsoft products

Training Provided

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.

The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

  • Get equipped with the advanced technical skills needed for the role
  • Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
  • Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
  • Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
  • Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
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