Network Apprentice FTC - Higher (Level 4)

Paragon Bank Plc (Employer)

QA Apprenticeships (Training Provider)

Annual wage £15,000.00
37.5 hours per week Monday to Friday, 8:30am - 5pm.
18 months (duration)
1 March 2021(start date)
Network engineer (apprenticeship standard)
Digital (route)
17 February 2021 (application closing date)
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Job Description

The role purpose is to provide resource to the Network Team to support (and optionally extend) existing Network Team functions while providing a workplace learning experience for the apprentice. The Network Team is expected to respond in a timely manner to support tickets, queries or fault reports and to support projects.


The network team are responsible for the Network and Telephony infrastructure within the Bank to ensure all the related systems are running and functioning as expected therefore a wider than normal understanding of the traffic flow between locations and inside and outside of the organisation is expected although it is recognised that the apprentice will take time to develop this level of expertise.

Main role:

  • As well as this being on the Network Team, individuals are required to understand the inner workings of an IT department which will allow them to effectively triage tickets and queries
  • The apprentice will be provided time with the different areas within IT to provide them further exposure and develop this knowledge
  • The apprenticeship will look to support the apprentice in becoming a Network Engineer, providing support and working on Network related IT Projects
  • They will use tools to problem-solve and troubleshoot non-routine problems, optimise performance of networks, complete network related system upgrades, provide support to users and other IT teams when required and fix issues to keep their organisations’ productivity going strong

Future Prospects

Our client's appetite for learning and development drives their success. They provide a full range of opportunities to help you to develop your skills and grow your knowledge. Following successful completion of the apprenticeship, you will earn the following qualifications:

  • Network Engineer Level 4 Apprenticeship
  • CompTIA Network+
  • BCS Level 4 Certificate in Network Systems and Architecture
  • BCS Level 4 Certificate in Network Security

Skills Required

  • Excellent communication skills to assist at all levels and convey technical concepts to a non-technical audience
  • Strong technical skills

Qualities Required

  • The adaptability to do a range of work— sometimes complex and non-routine—in different environments
  • The ability to work under direction, use discretion and determine when to escalate issues
  • Ability to organize and prioritize workload
  • Flexibility to support the business as and when required outside normal business hours
  • A methodical, step-by-step approach to resolving issues

Qualifications Required

  • A Levels in ICT/Computing
  • Or a Level 3 Apprenticeship in a similar subject
  • Or and International Baccalaureate at Level 3 in ICT
  • Or a BTEC Extended Diploma in IT (180 credits)
  • Learners must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject

Training Provided

Level 4 Network Engineer apprenticeship standard, which includes:

  • Approximately 11% of training takes place in the QA learning centre classroom
  • 9% is done in the workplace, through online training, face-to-face meetings with your QA Technical Skills Coach, or developing your portfolio
  • The remaining time will be spent on your workplace activity
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