National Australia Bank

National Australia Bank - Senior Customer Advisor Apprenticeship - Advanced (Level 3)

National Australia Bank (Employer)

Fitch Learning Limited (Training Provider)

Annual wage £22,000.00
35.0 hours per week Monday to Friday 9am-5pm
18 months (duration)
1 October 2022(start date)
15 August 2022 (application closing date)
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Job Description

Our Foundation Apprenticeships can help you hit the ground running towards a successful career in financial services. These exciting placements offer a fixed term contract in an entry-level role, giving you work experience as you study towards a professional qualification - all while earning a competitive salary (with benefits!)


What will the apprentice be doing?

  • Supporting the Client Coverage Directors in managing a portfolio of existing and targeted Financial Institution clients
  • The key objective of the role is to support the proactive development, marketing and execution of financial solutions with the objective of meeting client needs while maximising the total return of the NAB group from each client and the portfolio, the ongoing surveillance of transactions and responding to ad hoc questions from clients
  • Liaising with Product Specialist teams to support their portfolio risk management functions including pre-deal support, credit insights, and end-to-end credit execution alongside portfolio and risk management process for NAB’s portfolio of existing and targeted sector customers

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Senior Financial Services Customer Advisor
  • Training will be completed on site and on the job as well as on the training providers premises - both in central London
  • Training will take place at least one day a week 

What is the expected career progression after this apprenticeship?

  • At the end of the apprenticeship, if there is a role available that you are now qualified for, you would be interviewed and potentially hired for this on a much higher salary
  • You would have the opportunity to complete additional qualifications if you wanted to continue your studies while working
  • If there are no roles available internally, NAB would assist you in interviewing and applying for external roles you are now eligible for (again this would be on a much higher salary as you will now be qualified)

Reality Check

If you already have A-Levels, we would put you through a higher education qualification

Skills Required

Communication skills, IT skills, Customer care skills, Team working

Qualifications Required

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Mathematics (Grade 4) Essential
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