Mettler Toledo Ltd

Mettler Toledo - Level 3 Apprentice Field Service Technician - Weighing - Advanced (Level 3)

Mettler Toledo Ltd (Employer)

Eef Apprentices and Skills (Training Provider)

Weekly wage £249.33
39.0 hours per week Mon - Thurs between 8:00 - 16:30, Fri between 08:00 - 13:30
3 years (duration)
18 October 2021(start date)
Engineering technician (apprenticeship standard)
2 positions available
11 October 2021 (application closing date)
Register interest

Job Description

•Routine preventative maintenance, Calibration and rectification of breakdowns •Effectively and pro-actively complete all service activities for customers using Laboratory/Industrial products •Responsively satisfy customers and enhance MT-UK service profitability through your actions •You will attend college per to complete your qualification

Responsibilities

  • As part of your training programme you will take part in on the job training in all areas of MT, with a focus in Field Service, Mass Lab and Production
  • Working alongside the Field Service Engineer, undertake routine service/ calibration in line with the customer requirements
  • Commission and installation of new equipment in line with customer requirements and under the supervision of the Field Service Engineer
  • Provide first class preventative maintenance on site 
  • Respond promptly to all customer breakdowns and perform first time fix
  • Complete all documentation for each customer visit, including risk assessment and method statement
  • Work to ISO9001-2000, GWP and GxP procedures etc. 
  • Attend any and all training provided by MT-UK, either classroom or eLearning
  • Responsible for highlighting any additional training or tools needed in order to carry out the work to the best of your ability
  • Adhere to all Health and Safety requirements of MT-UK and on customer sites at all time
  • Perform calibrations and documented procedures in line with customer expectations
  • Actively demonstrate to support of other areas/departments within the company to ensure team spirit is observed
  • Successful completion of your training programme within MT, providing a first class service for each task you are asked to complete
  • Improved first time fix rate
  • Have at all times the required tools and knowledge needed
  • Take ownership of customer satisfaction scoring
  • Identify leads and revenue opportunities 

Future Prospects

Successful completion of your training programme within MT, providing a first class service for each task you are asked to complete.

Reality Check

  • Manual Handling
  • Working in confined spaces
  • Ability to lift up to 20kg multiple times 
  • Ability to travel to customers on a regular basis

Skills Required

  • Confident with Computing Skills, particularly in Microsoft Word and Excel
  • Good problem solving and communication skills
  • Ability to work to tight deadlines and deal with some pressure to meet them
  • Ability to understand and make use of technical information
  • Use Resources Wisely
  • Deliver Quality
  • Perform with Integrity
  • Customer Service

Qualities Required

  • Self-motivated and capable of working under your own initiative
  • Enthusiastic, friendly and hardworking attitude
  • Willingness to learn, and relishes new challenges
  • Pursue Innovation
  • Continuous Improvement
  • Flexible approach to working conditions and change within the working environment

Qualifications Required

5 GCSE's at grades C+ or level 5 and above including English and Maths or equivalent qualifications.

Training Provided

  • As part of your training programme you will take part in on the job training in all areas of MT, with a focus in Field Service, Mass Lab and Production
  • Working alongside the Field Service Engineer, undertake routine service/ calibration in line with the customer requirements
  • Attend any and all training provided by MT-UK, either classroom or eLearning
Register interest

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