Lung Function Admin Apprentice - Intermediate (Level 2)


Plymouth Hospitals NHS Trust

Training Provider:

Lifetime Training Group

Annual wage £8,114.73
37.5 hours per week Monday - Friday, shifts to be confirmed.
duration: 15 months
start: 24 July 2020
Intermediate (Level 2)
Customer service practitioner (apprenticeship standard)
10 July 2020 (application closing date)
Looking for an enthusiastic apprentice to provide administrative support to the Sleep Apnoea Team. Applicants must be educated to GCSE level or have equivalent qualifications in maths, English and have good IT skills. An interest in working in a team and in a Healthcare environment is desirable and a willingness to improve administration skills.


To use a variety of communication techniques (i.e. telephone, email and face to face) to all levels of hospital staff including external agencies and contacts.

Duties to include:

  • Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines
  • Preparing consumables for patient to collect / preparing them for posting
  • Requesting and Tracing Notes
  • General Filling
  • Opening the post
  • General administration and support for the Sleep Apnoea Nurse Specialist and Respiratory Physiologists
  • Delivery of referrals to central admin
  • Support keeping the OSA inbox updated
  • Downloading sleep devices for reporting
  • To support  office and telephone cover across the Sleep Team
  • Carry out administration tasks as appropriate, this includes photocopying, scanning, filing, collating information & collating reports

Future Prospects

Potential to progress on to further qualifications and job roles.

Reality Check

All Applicants are required to detail referees on their application form covering the current & previous 3 years of Employment / Unemployment history.

The Apprenticeship National Minimum Wage guide (ANMW):

Skills Required

  • IT Skills 
  • Administration skills
  • Communication Skills

Qualities Required

  • Enthusiastic
  • Ability to work in a team
  • Willingness to learn

Qualifications Required

Applicants must be educated to good GCSE level or have equivalent qualifications in maths and English and good IT skills.

Training Provided

  • Customer Service Practitioner Apprenticeship L2
  • Functional Skills in maths
  • Functional Skills in English
  • Functional Skills in ICT
Register interest