Wareham Surgery

Level 3 Patient Services Clerk Apprentice - Wareham - Advanced (Level 3)

Wareham Surgery (Employer)

Paragon Education & Skills Limited (Training Provider)

Annual wage £11,774.00
37.0 hours per week 37 hours per week, Monday to Friday 8am-6pm
18 months (duration)
29 August 2022(start date)
Business administrator (apprenticeship standard)
22 August 2022 (application closing date)
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Job Description

We are looking for a highly motivated and organised individual who would like an opportunity to advance their career within the healthcare sector!


What will the apprentice be doing?

You will provide a point of contact for our patients and act as a focal point of communication between patients, doctors, and other medical staff at our very busy practice.
Your daily duties will include but not be limited to:
Receptionist Duties;

Ensure efficiency of appointment system and monitor flow of patients into consulting rooms and treatment rooms and ensure that patients without appointments who need “urgent consultation” are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed.
Respond to all queries and requests for assistance from patients and other visitors.
Receive and make calls as required. Divert calls and take messages as appropriate.
Enter requests for home visits on to GP list and visit list stating relevant information, and follow the practice protocol for any other instructions regarding visits What training will the apprentice take and what qualification will the apprentice get at the end? Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry. It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact. This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study. This will give you every chance to achieve the highest grade possible! On completion of this 18 month apprenticeship you will have gained; Level 3 Business Administration

What is the expected career progression after this apprenticeship?

Career Progression opportunities available for the right candidate.

Skills Required

Communication skills, Attention to detail, Organisation skills, Administrative skills, Team working, Initiative

Qualifications Required

GCSE or equivalent English (Grade G/1) Desired
GCSE or equivalent Maths (Grade G/1) Desired
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