Level 3 Business Administrator Apprentice (Operations Assistant) - Advanced (Level 3)

Passmore Care Services (Employer)

Exeter College (Training Provider)

Weekly wage £350.00
40.0 hours per week Days and shifts to be confirmed.
18 months (duration)
23 March 2021(start date)
Business Administrator (apprenticeship standard)
19 March 2021 (application closing date)
Register interest

Job Description

We are looking to recruit an Operations Assistant to join our growing team as an apprentice. This is a varied and exciting role where you will have the opportunity to work across core areas of the administrative and business operations function.


This is an opportunity for an aspiring business professional to join an expanding team in a growing organisation where you can learn, develop and progress. You will be joining a friendly and supportive team that is committed to working together and sharing information and knowledge.

Main duties and responsibilities will include:

  • Assist in the use of the Person-Centred Software system, to include risk assessments, support plans and up to date document creation, filing and storage. Access and use the QCS system
  • Ensure all Service User and personnel records, internal systems and other organisational documentation are accurate, regularly audited and maintained to comply with Data Protection legislation
  • Assist with the administrative aspects of all new staff inductions and the delivery of the company Training Programme, to included e-learning, Diplomas, and various courses. Ensure this is carried out in line with Passmore’s policies and procedures
  • Implement actions to meet and maintain administrative and financial standards. This will include maintaining and updating our internal management and information systems
  • Audit and evaluate standards of administrative and financial compliance
  • Ensure weekly timesheets are completed by all staff. Assist with the calculation of monthly staff wages, to include all adjustments and business-related expenses claims. Issue and distribute staff payslips
  • Assist with maintaining Passmore’s sales and purchase ledger and support with annual reviews of agreements to evaluate service, price, and value
  • Act as a role model for colleagues and an ambassador for Passmore Care Services
  • Develop and maintain effective working relationships with colleagues
  • Liaise with Exeter College and promote the company’s partnership with them

In return, Passmore offers a competitive pay for starting apprentices which is above the apprenticeship minimum rate, as well as the following benefits:

  • Employee Assistance Programme for free confidential counselling and other advice
  • Ongoing training
  • Training opportunities with Exeter College funded by us
  • Excellent opportunities to progress
  • Contributory pension scheme
  • Generous annual leave entitlement
  • Enhanced DBS check paid for

Future Prospects

The company intends to offer the successful Apprentice a permanent role and support you to progress within the organisation and onto higher programmes, if you desire.

Skills Required

  • Good written and verbal communication skills
  • Confident using IT such as Word and Excel
  • Able to work as part of a team and independently when required
  • Organised and adaptable

Qualities Required

  • Willing to learn new skills and develop yourself
  • Committed and trustworthy
  • Sensitive to the needs of others
  • Reliable

Qualifications Required

GCSEs at grades C/4 or above (or equivalent) in maths and English.

You should be willing to work towards Functional Skills where these grades haven't been achieved.

Training Provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

You will receive on-the-job training with the support of an experienced team. In addition to this, you will attend Exeter College one day per week to work towards this.

Register interest