Tgh Finchampstead Ltd the Greyhound Finchampstead

Level 2 Hospitality Team Member Apprenticeship in Finchampstead - Intermediate (Level 2)

Tgh Finchampstead Ltd the Greyhound Finchampstead (Employer)

Hit Training Ltd (Training Provider)

Annual wage £19,760.00
40.0 hours per week Working week is 40 hours, Monday through Friday, including weekends. Shift-based, with both AM and PM shifts available.
15 months (duration)
20 September 2022(start date)
Hospitality team member (apprenticeship standard)
16 September 2022 (application closing date)
Register interest

Job Description

Opportunity to work in a small, quickly growing company with positive values and ethos to make hospitality a recognised and rewarding profession. Exposure to great products, ingredients, and working methods.

Responsibilities

What will the apprentice be doing?

We are an owner-operated pub company, focusing on regenerating unloved local pubs with great hospitality and seasonal British cuisine. Our owners, chefs & managers are all seasoned hospitality professionals. Our food menu is British, seasonal, and locally-driven with butchery done in-house. All chefs get to work with fresh seafood and rare breed meats. Our front-of-house staff delivers a relaxed, ordered service with strong food & beverage knowledge to customers. The company owners work in the business every day and pass on their passion, values, and knowledge to all colleagues.

 

Our employer brand is that we are owner operated, focus on traditional hospitality without unnecessary frills. Our food & beverage menus are centred on seasonal British produce. Our sites are food-led pubs where we prioritise excellent customer service to match great cooking. All our service is table service and our order of service is very well organised to prioritise the right level of customer interaction. Our company ethos is honesty in everything we do, communicating clearly & openly with our colleagues & customers.

Our employees are trained to understand all dishes & ingredients on our menus. We encourage all staff to grow within the company to understand as much of our operation as possible to better know how everyone fits into the organisation and other stakeholders such as suppliers, customers, local community.

 


The duties of this position:

Setting up the restaurant for service
Greeting customers, taking orders and serving food and drink
Ensure the efficient flow of service and standards are constantly met
Communication skills to engage with colleagues and customers
Use and develop food & beverage knowledge to enhance the guest experience
Menu tasting to understand cooking techniques, ingredients, and kitchen processes
Maintain calm and organised service during busy periods
Organise duties to reflect changing levels of business
Exposure to full operation, not just service

 

Details and employee benefits:

 

Apprentice salary £9.50 per hour and rising with development
40hrs per week
1:1 training & development with a senior mentor
Food & beverage training through regular menu tasting & supplier visits
50% off food and drink in all our venues for employees
Compliance training modules; health & safety, allergens, food safety, fire marshal, COSSH, GDPR, licensing and many more

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Hospitality Team Member Apprenticeship

Front of house staff will be exposed to the same daily, and weekly duties as full-time employees including full food & beverage training, service standards, intangible hospitality skills, and can expect to receive the same level of formal training as our full-time staff; health & safety, food allergens, COSSH, HACCP, fire marshall, first aid, wine pouring confidence, cellar management, barista and many more from our training module provider. For kitchen staff they will have the opportunity to learn beyond the curriculum by shadowing senior chefs, visiting suppliers, menu tastings, inputting into weekly specials, costing dishes, stock takes.

What is the expected career progression after this apprenticeship?

Full time front-of-house team member position available depending on
business needs upon completion. Our company is slowly growing, adding on average one new pub per year for the next 5 years. We have a focused workforce development plan in order for our employees to grow as the company grows. We would also encourage & support staff to progress to level 3 apprenticeships. A proactive mentoring system between junior and senior colleagues.

Skills Required

Communication skills, Attention to detail

Qualifications Required

GCSE or equivalent English (Grade 4) Desired
Register interest

Related