Level 2 Family Services Administrator Apprentice - Yate - Intermediate (Level 2)

Ccp (Employer)

Paragon Education & Skills Limited (Training Provider)

Annual wage £9,379.50
37.5 hours per week 37.5 hours per week, Monday to Friday 8:30am-5pm
12 months (duration)
25 July 2022(start date)
Customer service practitioner (apprenticeship standard)
18 July 2022 (application closing date)
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Job Description

A fantastic opportunity for an enthusiastic, confident individual to start their customer service career! Join CCP on a Level 2 Customer Service Apprenticeship now and enjoy fantastic flexible working from home benefits!


What will the apprentice be doing?

Working within our Family Services Department in South Gloucestershire, you will provide administrative support to ensure the day-to-day administration functions are carried out to a high standard and in a timely manner.
Your daily duties will include but not be limited to:

General Administration
Supporting the Team with record keeping and updating
Support with report writing
Attending Team Meetings

Benefits include:
As one of only 2% of UK employers to have achieved the coveted Investors in People Gold (6th Generation) accreditation, we offer our people:

25 days leave per year as well as Bank Holidays, rising by one day per year for every year of service (capped at 30)
Enhanced contributory pension scheme
Enhanced Sickness scheme
Non-contributory pension
Perkbox membership entitling you to a range of discounts on shopping, retail and leisure purchases (average savings of more than £800 per year) or Cash-back health plan, giv ...

What training will the apprentice take and what qualification will the apprentice get at the end?

Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses. Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating. On completion of the 12 month apprenticeship, you will have gained: Level 2 Customer Service Practitioner

What is the expected career progression after this apprenticeship?

Ongoing training and development through apprentice scheme, in addition you will attend CCPs Core Training which has a light accreditation and receive departmental training on a regular basis..

Skills Required

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Initiative

Qualifications Required

GCSE or equivalent English (Grade G/1) Desired
GCSE or equivalent Maths (Grade G/1) Desired
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