Ealing Council

Let’s Go Southall Business & Administration Apprentice


Ealing Council

Training Provider:


Annual wage £10,920.00 to £12,931.00
35.0 hours per week Monday - Friday, 09:00 - 17:00 with 1-hour lunch.
duration: 12 months
start: 1 June 2020
Advanced(level 3)
Business Administrator Level 3 (A level) (apprenticeship standard)
1 March 2020 (application closing date)
Let’s Go Southall is about many organisations working in partnership with local residents to understand why some people are inactive and what might be done to help them to change. You will be part of a small Let’s Go Southall Project Team and you will provide valuable project support on a range of work areas.


Let’s Go Southall (LGS) is about many organisations working in partnership with local residents to understand why some people are inactive and what might be done to help them to change.

You will be part of a small Let’s Go Southall Project Team and you will provide valuable project support on a range of work areas.

Working at the heart of the team, this is a fantastic opportunity for an apprentice to work in a particularly busy and varied role supporting the team to deliver one of the priorities of the Council. Raise awareness of the LGS Programme across Southall.

Improve understanding of the target population in Southall and stakeholders to enable a deeper understanding of what might encourage an increase in activity levels including share learning.


  • Diary management for the LGS team including preparation of weekly schedule of activity and meetings
  • Contacting partners and arranging meetings
  • Filing, photocopying, printing, post and archiving
  • Keep mailing lists, information and filing systems up to date as required using confidential processes
  • Meet and greet visitors and assisting with internal and external meetings, including equipment and room bookings and set up
  • Produce and update basic documents and spreadsheets using Microsoft Office as directed
  • Send/receive emails on behalf of the department, making/receiving phone calls as required
  • Ensure that good practice and customer care are fully blended into day-to-day activities
  • Support with regular e-newsletter production
  • Assist with developing an info pamphlet similar to liveable Neighbourhoods
  • Assist with Web content – ensure information is relevant and up to date
  • Assist with raising the profile and awareness of activities, by arranging radio/TV slots
  • Attend and support LGS team at small community engagement events to increase physical activity
  • Support evaluation Services partner
  • Start working on the next internal staff workshop
  • Planning for next community workshop
  • Assist LGS project support and engagement officer with Schools engagement event & local faith groups too
  • understand their offer
  • Assist with recruitment of volunteers who can help support the programme at a community level

Future Prospects

  • This is a 12-month contract 
  • Opportunities to apply for further roles within the council will be made available on successful progression and completion of your apprenticeship programme

Reality Check

  • Become an apprentice at Ealing Council and make a difference to the lives of your friends, neighbours and family
  • Ealing Council’s apprenticeship programme provides an excellent opportunity for residents to develop skills, complete training, gain work experience and be paid
  • We have a 93% progression success rate, which is well above national average. With many apprentices going on to full-time roles including management positions within the council and employers elsewhere in both the private and public sectors
  • We recruit just 25 people a year, with apprenticeships in departments across the council including: youth services, insurance, social services, town planning, parking management, funding and grants, human resources, regulatory services, leaders and chief executive’s office, as well as other areas of the council
  • Ealing Council’s apprenticeship programme is open to people who live or have studied in Ealing within the last three years and who meet the eligibility criteria for Ealing Council apprenticeship applicants
  • This position requires Enhanced Vetting

Skills Required

  • Strong planning and organisational skills in order to manage conflicting demands and deadlines
  • Able to understand the importance of confidentiality within the workplace
  • Good communication skills
  • Good working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
  • Accurate with excellent attention to detail including grammar and spelling
  • Able to deal with complex, challenging and sensitive work

Qualities Required

  • Numerate and able to work well with data and statistical information
  • Able to use their initiative and ability to prioritise own workload
  • Awareness of equality and diversity and health and safety
  • Able to understand the importance of being punctual and the impact that sickness absence has on the effectiveness of the team

Qualifications Required

  • Well presented with a smart appearance
  • Able to work flexibly as part of a team, asking and giving support as needed

Training Provided

Qualification:  Business & Administration Apprenticeship

Level: 2
Duration: 12 months
Course Type: Apprenticeship Framework
Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your workplace.

What will be achieved at Level 2

  • Level 2 Diploma in Business Administration (QCF)
  • Level 2 Functional Skills in maths, English and ICT (if no prior exemption)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)

Units Covered:

  • The Apprenticeship programme is made up of different units.  Apprentices will be assessed on their knowledge, skills and behaviours throughout the apprenticeship and tracked online using an e-portfolio

What will be involved at level 2?

  • The Business Administration Level 2 apprenticeship allows staff in an office or similar settings to improve their skills and knowledge within the workplace
  • The programme is spread across 12 months and typically covers 15 units with the option to take on extra stretch and challenge units if desired. These units are split into 3 themes which complement each other and create a better learning experience: Communication in Business, Administrative Services and Functions and Working in Business Teams
  • Apprentices will be assessed on their knowledge and skills throughout the apprenticeship, this is tracked online using

Functional Skills: 

  • Apprentices also work towards a Level 2 qualification in English and maths in the first half of the programme if they have no prior exemption (GCSE’s A - C or equivalents in English and maths)
Apply now