Leisure Attendant Apprenticeship



Training Provider:


Weekly wage £150.00
30.0 hours per week Shift work inc. evenings and weekends
duration: 12 months
start: 21 October 2019
Intermediate(level 2)
Leisure Operations and Leisure Management (apprenticeship standard)
14 October 2019 (application closing date)
1Life Downham Health & Leisure Centre are looking for enthusiastic and energetic candidates to work towards their Apprenticeship in Leisure Operations and Leisure Management and be part of a friendly team to provide a fun, safe and quality experience for all of our customers.


Are you passionate about fitness and leisure and want to start your career in this industry?

Are you energetic and enthusiastic? If you would like to be part of a leading national organisation that reward and develop their team, we would like to hear from you.

We are looking for a Leisure Assistant to work towards their Apprenticeship in Leisure Operations and Leisure Management.

The key is to ensure the smooth operation of the centre, maintaining high standards of safety, cleanliness and hygiene. You will advise and assist users of the centre and exceed their customer service expectations.

Your main duties will include:

  • To promote quality customer care at all times, dealing with minor complaints and reporting serious complaints to the Duty Manager
  • To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery
  • To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required
  • To maintain the vigilant supervision of the pool users at all time
  • To carry out first aid, resuscitation and effective pool rescues
  • To attend regular staff training sessions as set out in the Centre’s procedures, you will be required to maintain your NPLQ by also attending the required training sessions according to the Centre’s Procedures
  • To undertake general lifeguard duties ensuring that the poolside is never left unattended for any reason whatsoever
  • To conduct pool water tests at presented intervals ensuring water quality is maintained and carry out backwashes in line with specification
  • In the absence of the Duty Manager, to be aware of general pool conditions i.e. water clarity and odour and report any deviances from the norm to the Duty Manager
  • In the absence of the Duty Manager, to monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager

If you do not already hold your NPLQ, you will put on the course and must pass in order to continue with the apprenticeship.

If you are invited to interview for this role you will be required to complete a swim test as part of the interview process, in order to be considered for the role you must be able to demonstrate you are able to do the following. 

  • Jump/dive into deep water
  • Swim 50 metres in no more than 60 seconds
  • Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
  • Surface dive to floor of pool (deepest part)
  • Climb out unaided without ladders/steps and where pool design permits

Flexibility towards the hours and role are essential as you will be required to work on a shift-rota basis including evenings, weekends and bank holidays. This is a full-time role of 30 hours per week.

The programme is 12-15 months in duration and you will be employed on a fixed term 12-15 month contract. On successfully completing your Apprenticeship we would expect to be able to offer you continued employment and development opportunities.

Future Prospects

On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full-time job.

Reality Check

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Skills Required

  • Must be a strong swimmer
  • Candidates must have a keen interest within the leisure industry and want to progress within this field

Qualities Required

  • Committed to gaining qualifications and start career in leisure industry

Qualifications Required

No previous qualifications required.

Training Provided

  • Apprenticeship in Leisure Operations and Leisure Management
  • NPLQ
  • Functional Skills in maths
  • Functional Skills in English
  • Functional Skills in ICT