Davies Learning Solutions

Learning Experiences Platform Administrator Apprentice - Advanced (Level 3)

Davies Learning Solutions (Employer)

Davies Learning Solutions Limited (Training Provider)

Annual wage £16,000.00
35.0 hours per week Monday-Friday 09:00-17:00 Hybrid working
18 months (duration)
15 August 2022(start date)
Business administrator (apprenticeship standard)
14 August 2022 (application closing date)
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Job Description

This role is real opportunity for an individual interested in expanding their knowledge about Learning and Development and how learning through apprenticeships is shaping the career opportunities of the future.


What will the apprentice be doing?

Working as part of the Client Solutions Team and reporting to the Learning Experiences Specialist this role is responsible for administrative actions where you will be involved in looking at innovative ways to increase engagement and social learning from users on our Learning Experience Platform, Thrive™ and building learning plan components on our e-portfolio system, Aptem™. 

The Client Solutions Team are responsible for the building of all the learning curriculums for our suite of apprenticeship standards.. Apprentices who enrol on to our programmes have access to both Thrive™ and Aptem™ platforms, these are third party systems which are constantly evolving.  Thrive™ is very important for the apprentices as it contains a vast variety of learning content (elearning, articles, workbooks, videos) which supports their learning and is unique to Davies in apprenticeship delivery. Aptem™ is the Progress tracking tool which outlines for apprentices and coaches the individualised learning plans and tracks learning progress against these.  Information in both these systems is critically important for reporting learning progress during an Ofsted inspection.

The role will involve projects relating to expanding our use of Thrive™ and Aptem™ and is a real chance for ownership of the solutions. You will be working with the Learning Experiences Specialist to create learning plans, learning components, expansion of the content library, expansion of incorporating content for Functional Skills Maths, English and ICT. Along with working on solutions to make the tracking the progress of apprentices’ learning effective and easy to use. 

As you develop, you’ll be able to use your creative side to work on creating basic content, media campaigns and informative digital content using tools such as Canva™, and Rise 360™. 

Duties and Responsibilities:

  • To support the Learning Experiences Specialist in the evolution and development of Thrive and Aptem in line with product enhancement and upgrades.
  • Work with other Davies Professional Education teams and communicate changes which impact their working practices.
  • Work with Excel and Sharepoint to maintain information relating to the projects delegated and report progress upwards to Head of Curriculum and Director of Client Solutions.
  • Adapt a problem-solving approach to challenges and escalate quickly on those which are outside of the scope of work or where there may be a wider impact.
  • Supporting on Internal Quality Assurance and content audits.
  • Reporting on Thrive usage data and metrics.
  • Producing evaluation reports.
  • Working with the Learning Experiences Specialist to produce management information that captures key metrics and relevant information for board packs.
  • Working with our third-party platform suppliers to maintain and schedule required projects which require implementation.
  • Resolving queries on our MS Team platforms from colleagues relating to learning content on Thrive and components on Aptem.
  • To take responsibility for personal development and completion of the level 3 Business Administrator apprenticeship with support from the Learning Experiences Specialist, and be proactive and willing to invest in own development subject to the availability of appropriate resources and job/organisational requirements.
  • To carry out all duties and responsibilities in accordance with all Davies Group HR Policies.
  • To work towards achievement and/or exceeding of targets set.
  • To undertake any other such comparable duties as may be reasonably required by the Line Manager or his/her delegated alternative.

What training will the apprentice take and what qualification will the apprentice get at the end?

As part of the role you will work towards your:

  • Level 3 Business Administrator Apprenticeship and upon successful completion you will gain the City & Guilds Level 3 qualification.
  • Functional Skills Level 2 in English and Maths (if required).
  • As well as company mandatory training such as health and safety. 

Many of our apprentices go on to take further apprenticeships and progress in the business to other roles.

What is the expected career progression after this apprenticeship?

Role will go permanent upon successful completion of apprenticeship.

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Creative

Qualifications Required

GCSE or equivalent Maths & English (Grade C/4 and above or equivalent) Essential
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