Ask Italian

L3 Hospitality Supervisor Apprenticeship - Advanced (Level 3)

Ask Italian (Employer)

Hit Training Ltd (Training Provider)

Annual wage £7,503.60 to £14,820.00
30.0 hours per week The working week is Monday through to Sunday. Days and shifts are to be confirmed.
12 months (duration)
20 August 2022(start date)
Hospitality supervisor (apprenticeship standard)
15 August 2022 (application closing date)
Register interest

Job Description

If you’re interested in serving our customers with style, this could be the start of something special. We’re on the look out for people with drive, personality, ambition, potential and plenty of spirit – does this sound like you? We could give you an amazing Italian Education and support you through an award-winning career development programme.


What will the apprentice be doing?

If you’re passionate and enthusiastic about Italy, Italian food and culture, this could be the start of something special. We respect the people we serve, we drive family values and love the environment we work in.

National minimum wage for age is paid (we don’t use apprentice rates of pay!) plus tips and benefits. We offer a bespoke level 3 apprenticeship programme to launch your career with ASK Italian. We will teach you all about our business with the opportunity to gain a full time Assistant Manager Role! Our CEO started out as a Team Member – where will your career take you?

Your duties will include:


Making sure the restaurant is fully set for service in line with cleaning, audit and brand standards.
Demonstrating a passion for people, great service, and amazing food.
Working in a team with our back of house staff.
Effective and professional handling of any guest complaint.
Ensuring orders are taken promptly and queries dealt with, assessing customers' needs and preferences and being able to make appropriate recommendations.
Display confidence and strong menu knowledge.
Anticipating guests needs to ensure they never have to ask for anything!


As a Team Member we’ll give you:



Full training into role and great opportunities for career development, including a fully accredited and industry recognised Level 3 Apprenticeship Certificate as a Hospitality Supervisor.
Fantastic hourly rate, in line with our restaurant roles every step of the way, with a share of the tips on top.
50% discount at ASK Italian and Zizzi restaurants (including drinks!)
Free meals on shift with a heavily discounted menu range too.
New uniform provided, including shoes.
28 days paid holiday, pro rata.
ASK Italian are closed on Christmas day, meaning you’ll be able to spend Christmas exactly as you choose.
Access to wages earned through Wagestream,
Well-being and GP support for yourself and your family,
Discounts on loads of lifestyle brands including Cinema and Travel,
You’ll be part of a great team, creating and enjoying fantastic experiences and making friends for life!

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Hospitality Supervisor Level 2 Functional skills (if applicable)

What is the expected career progression after this apprenticeship?

Upon completion of the apprenticeship course, you’ll continue at ASK Italian full time in your role. Going forward, you can follow our career path to become an Assistant Manager and beyond! With our amazing training, including our Italian Education and our award-winning development programme, we’re a fantastic place to keep growing.

Reality Check

Candidates must be able to work early mornings for deliveries and stock. Also able to work late evenings for close and cleaning.

Skills Required

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Patience

Qualifications Required

GCSE or equivalent Maths (Grade 4/C) Desired
Register interest