Hendy Group Limited

Jaguar Land Rover Parts Assistant Apprentice- Hendy JLR Christchurch - Intermediate (Level 2)

Hendy Group Limited (Employer)

Babcock Training Limited (Training Provider)

Weekly wage £192.40
40.0 hours per week Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.
12 months (duration)
18 July 2022(start date)
Customer service practitioner (apprenticeship standard)
17 July 2022 (application closing date)
Register interest

Job Description

We have an exciting opportunity for you to drive your career forward. As a Parts Assistant Apprentice you'll be responsible for delivering a first-class customer service experience. Daily tasks include serving trade and retail customers, identifying parts to meet customer requirements, providing technical advice and processing orders.

Responsibilities

The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Assistant. But what does a Vehicle Parts Assistant actually do?

Parts Assistants are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:

  • Advising customers on how to solve a problem with their vehicle
  • Taking orders from customers both face to face and over the phone
  • Maintaining an ordered stock room and finding parts from stock
  • Raising invoices for parts sold
  • Liaising with other members of staff
  • Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Customers may include members of the public, service departments of retailers, and garages.

Please note, the Vehicle Parts Assistant role varies slightly by employer based upon the specific needs within the location.

Future Prospects

There are lots of opportunities to develop your career within our expanding Retailer Network. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the Jaguar Land Rover global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium and long term career path.

Reality Check

The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

We understand the importance of diversity and inclusion. We welcome applications from all backgrounds.

If you can’t apply online, please contact us on 020 3897 3889.

Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.

Skills Required

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills.

You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work. 

Qualities Required

Application numbers for the Jaguar Land Rover Retailer Apprenticeship Programme are high so we're looking for you to demonstrate why you stand out from the crowd.

We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:

  • A willingness to learn
  • Teamwork
  • Engineering interest
  • Quality focus
  • Personal responsibility and resilience
  • Problem solving

Qualifications Required

GCSE grades 9 – 4 (A* – C) or equivalent in English, maths and two other subjects are required.

'Equivalent' grades include:

  • BTEC first diplomas and certificates
  • OCR Nationals
  • Key Skills Level 2
  • NVQs
  • Essential Skills (Wales)
  • Functional Skills Level 2
  • Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Training Provided

As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally.

Using a combination of classroom-based training, e-learning, practical training and application of learning, you will be guided by your trainers and personal mentor along to the road to success.

This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.

On successful completion of the one-year programme you will receive the following:

  • Level 2 Customer Service Practitioner Standard
  • Jaguar Land Rover specific certifications
Register interest

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