What will the apprentice be doing?
The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Assistant. But what does a Vehicle Parts Assistant actually do?
Parts Assistants are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
· Advising customers on how to solve a problem with their vehicle
· Taking orders from customers both face to face and over the phone
· Maintaining an ordered stock room and finding parts from stock
· Raising invoices for parts sold
· Liaising with other members of staff
· Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Vehicle Parts Assistant role varies slightly by employer based upon the specific needs within the location.
What training will the apprentice take and what qualification will the apprentice get at the end?
As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally.
Using a combination of classroom-based training, e-learning, practical training and application of learning, you will be guided by your trainers and personal mentor along to the road to success.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.
On successful completion of the one-year programme you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Jaguar Land Rover specific certifications
What is the expected career progression after this apprenticeship?
There are lots of opportunities to develop your career within our expanding Retailer Network. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the Jaguar Land Rover global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium and long term career path.
Reality CheckThe latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions We understand the importance of diversity and inclusion. We welcome applications from all backgrounds, especially underrepresented groups such as female applicants or applicants from ethnic minorities. If you can’t apply online, please contact us on 020 3897 3889. Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.
Skills RequiredCommunication skills, IT skills, Organisation skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience
Qualifications RequiredGCSE or equivalent English, Maths and two other subjects are required (Grade GCSE grades 9 – 4 (A – C)) Essential