Responsibilities
The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Advisor. But what does a Vehicle Parts Advisor actually do?
Parts Advisors are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
- Advising customers on how to solve a problem with their vehicle
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices for parts sold
- Liaising with other members of staff
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work
Customers may include members of the public, service departments of retailers, and garages.
Please note, the Vehicle Parts Advisor role varies slightly by employer based upon the specific needs within the location.
Future Prospects
There are lots of opportunities to develop your career within our expanding Retailer Network. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry recognised qualification. Embedded within your training are the Jaguar Land Rover global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium and long term career path.
Reality Check
The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions
Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.
Skills Required
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.
Qualities Required
Application numbers for the Jaguar Land Rover Retailer Apprenticeship Programme are high so we're looking for you to demonstrate why you stand out from the crowd.
We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
- A willingness to learn
- Teamwork
- Engineering interest
- Quality focus
- Personal responsibility and resilience
- Problem solving
Qualifications Required
Our minimum entry requirements for the programme are:
GCSE grades A – C (new grades 9 – 4) or equivalent in English, Maths and any other two GCSE subjects.
'Equivalent' grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)
Training Provided
As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally.
Using a combination of classroom based training, e-learning, practical training and application of learning, you will be guided by your trainers and personal mentor along to the road to success.
This apprenticeship combines off-the-job training with on-the-job learning and you will be supported every step of the way.
On successful completion of the one year programme you will receive the following:
- Level 2 Customer Service Practitioner Standard
- Jaguar Land Rover specific certifications
