Paul Sutherland

IT Technician Apprentice

Employer:

Paul Sutherland

Training Provider:

BALTIC TRAINING SERVICES LIMITED

Annual wage £7,800.00
37.5 hours per week Monday - Friday: 9.00 am - 5.00 pm, with 30 minutes for lunch.
duration: 15 years
start: 10 February 2020
Hull
Advanced(level 3)
Infrastructure technician Level 3 (A level) (apprenticeship standard)
3 February 2020 (application closing date)
They specialise in PC and laptop repairs, cloud services and general IT support. They work with local and national companies, helping them improve on their systems reliability, making technology work better for them. Thanks to a period of growth they are introducing a passionate, professional and enthusiastic IT apprentice to support their team.

Responsibilities

Duties to include:

  • Delivering 1st Line Support to clients
  • Monitoring servers and providing maintenance and regular checks
  • General IT maintenance on laptops, PC’s, networks and servers both internal and on clients equipment
  • Upgrading and repairing hardware/software
  • Respond to and log calls, escalating calls as required with key support members

Future Prospects

None specified.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Knowledge of hardware would be beneficial but not necessary

Qualities Required

  • Passionate about IT
  • Committed and want to learn
  • Passionate about delivering excellent customer service

Qualifications Required

A minimum of a 4/C in maths and 3/D in English Language or equivalents.

Training Provided

  • Level 3 - Infrastructure technician standard
  • Functional Skills if required 

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician

Apply now