What will the apprentice be doing?
Holyport College are looking for a keen and enthusiastic individual who would like to begin an exciting career in IT.
A great environment for an individual to grow their knowledge and experience through a very hands-on approach. Full mentoring along with access to industry grade training will be provided.
Tasks as a First Line/Second Line Support
- Software support - operating systems, password resets
- Hardware support - Printers, Copiers, PC's, Laptops, Chrome books amongst others
- General maintenance - Projectors, Device trolleys
- Liaise with external support providers
- Setup equipment for functions as required
What training will the apprentice take and what qualification will the apprentice get at the end?
- Information Communications Technician Apprenticeship Level 3
- Functional skills level 2 in English and maths, if required
What is the expected career progression after this apprenticeship?
Once the Apprenticeship is complete, the successful candidate will have the opportunity to be fully integrated into the organisation and help it to continue growing.
Reality CheckOccasional out of hours work may be required. Willingness to stay for the long term after the apprenticeship. Additional access to Industry technical courses will be provided by the school. Along with guidance on what the school would like them to study. An Enhanced DBS check will be carried out, as this is an educational establishment. Questions: Question one: Why are you interested in a career in IT? Question two: What is your understanding of the roles/duties of an IT Technician Question three: Why do you want to work for us?
Skills RequiredIT skills, Organisation skills, Team working, Initiative, Familiar with Window 10 & 11, Microsoft Office, Email systems, Hardware repair skills, Security, Network cabling, Willing to learn
Qualifications RequiredGCSE or equivalent English and maths (Grade C/4 or equivalent) Desired
Other ICT (Grade Level 2) Essential