IT System Analyst Apprentice
Auto Integrate Ltd
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT System Analyst Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.
We are looking to recruit an IT System Analyst Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:
- Answering calls and emails providing reinforcement to the existing support resource
- Opening customer accounts by recording account information
- Putting in place fixes based on problems raised by the customer
- Resolving product and service issues by liaising with senior staff when required
- Working with the testing team when new or updated products lines are released
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
About the Company
Our client’s senior management team formed the company following successful careers in the automotive service and fleet management industry.
Their broad range of experience has been gained by working at the highest levels with international organisations. Their in-house development team have a proven track record in delivering integrated system solutions with global organisations across international markets. This combination of expertise ensures that they deliver intelligent and effective solutions, making them the first choice for the fleet management and automotive service market in North America and Canada.
Their mission is to develop and maintain the most innovative and pioneering maintenance authorisation platform, with both efficiency and insight, setting the highest standards in service, reliability and cost containment in the industry.
Upon successful completion of the apprenticeship, you will gain globally recognised Microsoft qualifications.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week), For more information please visit: https://www.gov.uk/national-minimum-wage-rates
Other InformationLocation - Portsmouth, PO6 Working Hours: Monday to Friday, 9am – 5.30pm (37.5 hours per week) Wage = £153 per week
- You will be highly organised, have excellent communication skills (both written and spoken) and a brilliant telephone manner
- You will have excellent attention to detail
- You will be customer service & quality focused
The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service. You will be willing to work hard and having a keen interest in technology is mandatory.
You must have at least a C (4) grade in both GCSE (or equivalents) maths & English and in three or four other subjects at least. You should have a GCSE/BTEC/A Level in ICT or at least experience with the workings of computers and IT/software.
You will be enrolled on to the award-winning Microsoft Partner Level 3 Infrastructure Technician Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including Cloud Technologies and Network Fundamentals. This will extend also business processes and project management. You will also have the opportunity to gain some globally recognised Microsoft certifications.
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.