IT Support Technician Apprentice - Advanced (Level 3)

Zeiss (Employer)

Baltic Training (Training Provider)

Annual wage £13,000.00
37.5 hours per week Monday - Friday, 9.00am - 5.30pm
15 months (duration)
13 February 2022(start date)
Information communications technician (apprenticeship standard)
12 February 2022 (application closing date)
Register interest

Job Description

Do you want to work for an internationally leading technology enterprise that specialise in the fields of optics and optoelectronics? Are you rearing and ready to start your career in IT? ZEISS are on the hunt for their next apprentice to support their tech team providing first and second-line technical support to colleagues across the company.

Responsibilities

Do you want to work for an internationally leading technology enterprise that specialise in the fields of optics and optoelectronics? Are you rearing and ready to kick-start your career in IT?

ZEISS Group are pioneers of scientific optics and continuously challenge the limits of human imagination. They develop, produce and distribute innovative microscopy solutions for the life sciences and materials research as well as medical technology solutions for diagnostics and treatment in ophthalmology and microsurgery.

If you’re keen to become an ICT Support Technician, you’re in luck! ZEISS are on the hunt for their next apprentice to support their tech team providing first and second-line technical support to colleagues across the company.

If this role sounds like the perfect fit for you, apply below!

Roles and Responsibilities

  • Logging of support calls using the ZEISS helpdesk system
  • Provide first and second line technical support to colleagues (local and remote) 
  • Installing Software
  • Liaison with internal and external support organisations
  • Support the Senior Support Analyst with IT infrastructure

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and ZEISS.

Future Prospects

  • There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Salary, Hours & Benefits:

  • Annual wage of £13,000
  • Monday to Friday – 9:00 am – 5:30 pm
  • 23 days annual leave (plus bank holidays)
  • Overtime paid at time and a half
  • Regular Team Social Events
  • Onsite parking and local public transport links
  • Offer CBT nuggets to complete courses such as CCNA after 7 months of employment

There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship.

About Baltic:

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge by visiting our IAG section on the Baltic Apprenticeships website.

Eligibility Criteria:

  • Residency eligibility criteria will apply

Skills Required

  • Strong passion for IT
  • Good cmmunication skills 
  • Good organisational skills

Qualities Required

  • Proactive
  • Willing to learn
  • Confident

Qualifications Required

  • Grade 4/C GCSE or equivalent in mathematics is required

Training Provided

Level 3 IT Support Technician Apprenticeship Standard:

https://www.balticapprenticeships.com/apprentices/it-support-technician-apprenticeship

Register interest

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