IT Support Helpdesk Apprentice - Advanced (Level 3)

Quiss Technology Plc (Employer)

Baltic Training (Training Provider)

Annual wage £9,000.00
37.5 hours per week Monday - Friday, 9.00am – 5.30pm
15 months (duration)
16 March 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
15 March 2021 (application closing date)
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Job Description

Quiss are now looking for a passionate IT Helpdesk apprentice to join their supportive IT team. As the apprentice, you will be overseeing duties such as logging tickets, troubleshooting issues and providing support to clients while gaining first-class mentoring and support from industry professionals.


Roles & Responsibilities:

  • Being part of help desk support
  • Problem-solving
  • Troubleshooting
  • Providing the utmost support and solutions to clients

Full training and support will be provided by Quiss and Baltic Apprenticeships.

Future Prospects

  • Upon completion of the apprenticeship, the successful candidate may potentially be offered a full-time position

Reality Check

  • 23 Days holiday + bank holidays
  • Training bonus
  • Pension Scheme

Skills Required

  • Tech-savvy
  • Willing to learn

Qualities Required

  • Passionate personality
  • Outgoing attitude

Qualifications Required

  • Excellent communication skill verbal and written
  • A minimum of a GCSE grade 4/C in maths or Level 2 equivalent

Training Provided

Infrastructure Technician Level 3 Apprenticeship Standard:

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